Chief Operating Officer

State of Maryland - Department of General Services

Chief Operating Officer (COO)

Position is Open Until Filled

Salary Range : $175,000 - $195,000

Location : Baltimore, Maryland

This is an Executive Service position and serves at the pleasure of the Appointing Authority (“at-will”)

The Maryland Department of General Services (DGS) supports State and local government agencies, as well as local non‑profit organizations and the citizens of Maryland, by providing facilities management, real estate and surplus property services, as well as security and law enforcement for State buildings. DGS is also responsible for a full spectrum of facilities engineering, design and construction services, almost $1 billion in annual contract administration, and overseeing the State procurement process.

Here at DGS, we truly Do Great Service… Consider joining our team!

The Maryland Department of General Services is looking to hire a talented and experienced leader on our executive leadership team to fill the role of Chief Operating Officer (COO). The COO is responsible for driving operational excellence across all divisions and functions within the agency. The COO plays a critical role in ensuring that the agency’s operations are aligned with its strategic goals, enabling DGS to deliver on its mission to provide essential support services and facilities management to State agencies, thereby enhancing the quality of life for Maryland’s citizens.

The COO will work closely with DGS’ Secretary, Deputy Secretary, and other senior leaders to develop and implement strategies that optimize the agency’s performance, enhance service delivery, and ensure that all operations meet the highest standards of efficiency, transparency, and accountability. The primary focus of this role is on the unique, long‑term challenges facing the agency and the long‑term view of management priorities. Reporting directly to the Secretary of DGS, the COO will be directly responsible for overseeing the directors of Policy, Emergency Management, Life Safety, and Performance Management.

Key Responsibilities :

Strategic Leadership :

• Partner with the executive leadership team to develop and execute the agency’s long‑term strategic plan. Participate in strategic planning processes to set organizational priorities and direction.
• Translate strategic objectives into actionable operational plans, ensuring that all divisions and functions are aligned with the agency’s mission and goals.
• Lead the implementation of initiatives that drive operational improvements, cost efficiencies, and enhanced service delivery.
• Establish performance metrics and evaluation systems to assess the impact and effectiveness of programs and operations.
• Make data‑driven decisions and recommendations for continuous improvement and growth.
• Inform the Secretary and Deputy Secretary of targets, goals, and / or recommended transformations, and advise on how they can be achieved.

Operational Excellence :

Performance Management :

Financial Stewardship :

Preferred / Desired Qualifications :

Benefits :

The State of Maryland offers a generous benefits package that includes :

To Apply :

Interested applicants should e‑mail a resume and cover letter to dgs.resumes@maryland.gov – include “Chief Operating Officer” in the subject line of the e‑mail.

For questions, call our HR Office at 410-767-4985.

For more information about DGS, please visit : https : / / dgs.maryland.gov / .

DGS is an Equal Opportunity Employer

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