Account Manager Western Michigan Territory
The Account Manager is responsible for executing sales strategies, building strong customer relationships, and identifying new business opportunities within Western Michigan territory that includes Grand Rapids, Lansing and Battle Creek just to name a few. This role initiates contact with manufacturing customers, uncovers needs for inspection and quality services, leads negotiations, and navigates complex decision-making cycles. The Account Manager maintains a strong understanding of manufacturing quality and inspection processes while delivering accurate revenue forecasts and updates to leadership.
This is a base-plus-commission role.
First-year Expected earnings : $57,000-$90,000
Base Salary : $57,000 - $70,000 Annually
Year two and beyond : $100,000+ is attainable based on performance
Essential Job Function
- Initiates contact with manufacturing customers and develops relationships to generate referrals or leads for new business opportunity
- Identifies needs and opportunities for inspection projects in a defined geographic territory; develops and implements new market strategies
- Identifies manufacturers and parts suppliers; calls on prospective customers, determines needs and develops long-term customer relationships
- Develops and delivers presentations; communicates company's value to customer
- Follows up with customers to ensure service issues are identified, understood and solved
- Interacts with Internal Account Manager on strategy specific to new business development
- Interacts with other sales team members to share leads, customer knowledge, and projects that cover multiple territories
- Works directly with operations team to review weekly sales plan that includes current business and new business development
- Leads negotiations specific to pricing, adjustments, and disputes that arise with customers
- Maintains strong knowledge of manufacturing quality and inspection business
- Provides accurate forecasts through reporting to management with the use of Salesforce.com
- Ensures and maintains compliance with quality requirements and ISO procedures
- Completes required training classes
- All other duties and responsibilities as may be assigned
Qualifications
Degree in Communications, Marketing, Business or equivalent degree preferred
3 Years territory sales experience preferred in a service or manufacturing marketExcellent interpersonal skills including verbal and written communication skillsExcellent conflict resolution and negotiation skillsKnowledge of SalesForce.com softwareProficiency in Microsoft OfficeAvailable to work assigned hours based on business needsFor internal candidates, have satisfactory job performance (not on a corrective action)Additional Requirements :
Depending on customer and regional location, the following requirements may apply :Reliable transportationValid Driver's LicenseAbility to travel to customer facility on short noticeAmount of Travel Required 25-50%; primarily day travel