Provider Business Operations Senior Manager

Corporate Technology Strategy Consulting Senior Manager

At PwC, our people in Corporate Technology Strategy consulting specialize in providing consulting services on optimizing operational efficiency and effectiveness. These individuals analyze client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As part of the Corporate Technology Strategy team at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimizing operational efficiency and effectiveness. Working in this area, you will analyze client needs, develop operational solutions, and offer recommendations tailored to specific business requirements. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognizing when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to :

• Craft and convey clear, impactful, and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and / or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging, and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity As part of the Corporate Technology Strategy team you will drive collaboration and alignment across the organization while addressing complex challenges. As a Senior Manager, you will lead large projects and innovate processes, securing operational excellence and delivering exceptional results through strategic advising and impactful stakeholder management.

Responsibilities

What You Must Have

Bachelor's Degree

At least 7 years of consulting and / or healthcare provider industry experience, with 4+ years leading teams or major workstreams within business- or technology-enabled transformation programs

Strong technical experience with enabling platforms such as Oracle, Workday, or UKG, and understanding of how they support provider operational processes.

What Sets You Apart

Master's Degree preferred

Experience leading multi-disciplinary functional transformation

Influencing pursuit strategy and developing competitive proposals

Familiarity with financial management and performance tracking

Leading large workstreams within multi-year transformation initiatives

Demonstrating understanding of healthcare provider operational functions

Guiding and developing Managers and Senior Associates

Applying data analysis and structured problem-solving methodologies

Capturing lessons learned and contributing to internal knowledge development

Possessing proven functional depth in at least one provider administrative domain (e.g., finance, HR, supply chain, workforce, shared services)

The salary range for this position is : $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link.