Healthcare Workforce Development Manager
ERIE21 (Educating for our Rising Innovation Economy in the 21st Century) is Le Moyne's premier workforce development program. Funded by various public and private entities, ERIE21 addresses our region's twin problems of persistently high poverty & the inability of employers to attract and retain a skilled workforce within the tech industry by generating technical training and talent development pathways for community members ranging from 5th grade through adulthood. With a record of success in the technology and innovation sector, ERIE21 is expanding and adapting to meet Central New York's growing workforce needs, which includes the incorporation of healthcare workforce development pathways, starting with Le Moyne's Healthcare Advancement Resource Center (HARC). HARC is a grant-funded initiative supported by the Mother Cabrini Health Foundation. HARC's mission is to connect internationally trained medical graduates with educational and employment opportunities to meet the demand for linguistically and culturally competent healthcare providers in the US.
The Healthcare Workforce Development Manager is responsible for the implementation and oversight of all programs and initiatives for adult students / job seekers interested in in-demand healthcare roles. At the onset, this person will manage the HARC program and staff in accordance with current grant funding, with potential to develop additional programs and initiatives as resources permit. This position is funded by external sources and is contingent on the continued receival of those funds.
Principal Duties and Essential Functions
Job duties specific to this position :
Administrative Responsibilities
- Supervise healthcare workforce program staff. Responsibilities include, but are not limited to, performance evaluations, one-to-one check-ins, approval of timesheets, delegating tasks and responsibilities, encouraging professional development and providing mentoring and guidance as needed
- Collaborate with leadership and relevant campus and community partners to set goals for performance and deadlines
- Regularly convene staff meetings with key staff and program partners
- Participate in ERIE21 Leadership Team meetings & all-staff meetings as requested by ERIE21 Program Director or College leadership
Program Creation, Planning & Implementation
Responsible for leading the healthcare workforce team in the creation of annual action plans and program calendars & Board of Trustees reportsProvide clear, data-driven direction on programs and initiatives and make recommendations to ERIE21 and College leadership as neededCollaborate with ERIE21 Program Director, Senior Director & colleagues across campus to identify opportunities to create and implement new healthcare workforce initiatives as resources permitWhen developing new healthcare workforce pathways, deploy the Work Train model and additional SOP's for program development & employer engagement. This includes but is not limited to sourcing labor market data from the Department of Labor & employer partners, participating in exploratory conversations with employers, co-creating candidate profiles for in-demand occupations and designing programs accordingly as neededCollaborate with grant staff and ERIE21 leadership to manage program budgets; forecasting needs, providing regular updates to program leadership and seeking additional grants / funding opportunities as needed to sustain program healthCreate, distribute and manage project plans to maintain team alignmentLead a semi-annual retreat / planning meeting with program staff and relevant partnersLead the healthcare workforce team in regular assessment, evaluation and improvement of program offeringsIdentify and confirm presenters, facilitators and instructors for programs as neededTrack and regularly report key performance indicators for healthcare programsOperational Sustainability
Ensure effective use of database / CRM for management of student data and reportingLead monthly budget meetings with grants team, Community & Social Impact leadership & relevant community partnersResponsible for the documentation and maintenance of standard operating procedures for healthcare workforce programsParticipate in ERIE21 team working groups to accomplish tasks as requested by program leadershipMaintain up-to-date knowledge of issues impacting New Americans locally and nationally & collaborate with the program staff to support program participants as neededProvide HARC services to other populations as identified approved by the Mother Cabrini Health Foundation & supporting funding sourcesPartnerships & Strategic Initiatives
Responsible for strategic employer engagement in collaboration with Senior Director, Career Advising, Centerstate CEO & other partners as necessaryCollaborate with grants team to Develop MOU's and contracts with employers and partners as neededManage a portfolio of external stakeholders, providing relationship updates on at least a quarterly basis or as requested by ERIE21 leadershipDevelop and strengthen relationships with Syracuse community centers and non-profit organizations for the purpose of better-serving our student population and / or co-creating programming opportunitiesStay up-to-date on best practices in workforce development, with a particular focus on healthcare, and adjust program delivery as neededProgram Marketing & Promotion
Responsible for maintaining and reporting outcomes to program & College leadership and internal / external stakeholders as neededRepresent ERIE21 at high-visibility community events including, but not limited to job fairs, professional development opportunities, information sessions, workshops, recruitment & networking eventsCollaborate with the Director and the Marketing & Communications team at Le Moyne to strategize and manage public relations for healthcare workforce programsCollaborate with Senior Director, Director for Career Advising & other relevant partners to coordinate messaging to employers for purposes including, but not limited to, relationship-building, hiring needs, program development and sponsorship opportunitiesCareer Readiness- ERIEPro
Collaborate with fellow adult programs staff and community partners to implement ERIEPro workforce readiness program. The ERIE Pro program includes, but is not limited to, resume writing & review, interview preparation, public speaking, personal branding, job searching best practices, active listening, career mapping, exam and certification preparation and additional professional skills as neededFacilitate check-ins with students, session facilitators, and employers as neededCollaborate with program staff to develop a system of career mapping for healthcare workforce program participantsJob expectations for all Le Moyne College employees :
Demonstrates and role-models all of Le Moyne's mission-based competencies (collaboration, communication, diversity, integrity, leadership and service) in every interaction with all community members and external parties.Strengthen digital literacy skills through education and the application of digital technologies in order to effectively engage in information gathering, utilization and data management while promoting a security culture.Supports cura personalis by treating all individuals with dignity, professionalism and kindness.Promotes cura apostolica by aligning professional goals, objectives, and performance with college's strategic goals.Demonstrates excellent work attendance, reliability and work ethic.Attends and actively participates in required meetings and training sessions.Complies and adheres to all of Le Moyne's established policies, procedures and codes of conduct at all times, including all health and safety requirements and regulations, to promote desired behavior and build awareness.Must complete all required federal, state, institution and department trainings.Engages in a planned program of professional development. Continually maintains skills and knowledge relative to the position and technology industry including best practice, evolving operational requirements, and industry trends.Performs a variety of related duties as assigned.Qualifications
Bachelor's degree Master's Degree in education or a related field, Master's Degree preferred.3+ years of professional experience, workforce development experience strongly preferredWillingness to work flexible hours with occasional weekend and evening workDemonstrated ability to work independently and collaboratively in a fast-paced environmentDemonstrated interpersonal, presentation and written skillsValid Driver's License (some travel is required to and from offsite locations. Mileage will be reimbursed by the College)Additional Information
Le Moyne Benefits
403(b) Retirement contribution- (9.5% Employer match) Generous tuition coverage Health insurance options- (Medical, Dental, Vision, Flexible Spending Accounts) Health Savings