Patient Account Rep / Follow-Up

Patient Account Rep / Follow-Up

Company : HealthAlliance Hospital

City / State : Kingston, NY

Category : Clerical / Administrative Support

Department : Patient Accounting

Union : No

Position : Full Time

Hours : M-F 8a-4P

Shift : Day

Req # : 44636

Posted Date : Oct 01, 2025

Hiring Range : $17.91 / HR - $22.52 / HR

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Job Details :

Responsible for timely and effective followup on insurance claims. Also responsible for billing efficiently to third party payers when needed. RESPONSIBILITIES

Responsible for filing insurance claims for all third party payers. Addresses any edits pertaining to billing correctly and accurately, reports repetitive edits to management for system correction.

Processes credit balances and issues refund requests where appropriate. Analyzes daily electronic billing reports for errors. Identifies claims with errors preventing acceptance and corrects and rebills these accounts. Performs daily reconciliation of claim submission and receipt

Proactively addresses problems and issues encountered in billing or follow-up in order to resolve accounts in a timely manner.

Follows up on unpaid or denied claims. Actively works on assigned queues incorporating high-dollar report and denial queue into the followup activity.

Stays informed of all rules and regulations governing billing and reimbursement of 3rd party payors. Utilizes tools available from each payors including; websites, payor meetings, educational seminars and provider reps.

Promotes / portrays a high level of professionalism, both technically and personally. Possesses strong work ethic and exhibits optimism. Adheres to the departmental dress code policy, maintaining a professional appearance and positive attitude.

Promotes positive relationships among co-workers. Communicates effectively within the department and keeps management informed on key issues.

Performs other duties as assigned.

QUALIFICATIONS / REQUIREMENTS EXPERIENCE

• 1-3 yrs. office experience, preferably in medical related field or equivalent education.

EDUCATION

LICENSES / CERTIFICATIONS

About Us :

HealthAlliance Hospital

Benefits :

We offer a comprehensive compensation and benefits package that includes :

Health Insurance

Dental

Vision

Retirement Savings Plan

Flexible Savings Account

Paid Time Off

Holidays

Tuition Reimbursement

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External Applicant link () Internal Applicant link

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