Job Category
Engineer
Location
Torrance, CA
Salary Range
$68,000.00 - $70,000.00
Summary
Support customers by maintaining, troubleshooting, and repairing food processing equipment, while collaborating with internal teams to ensure high service quality.
Key Responsibilities :
- Work with Engineering and Production teams to solve technical issues.
- Ability to understand technical documents, procedures, and flowcharts.
- Perform repairs and preventative maintenance (calibration, system checks).
- Provide technical support via phone and on-site visits.
- Accurately complete service reports and QA documentation.
- Understand customer needs and assist the sales team with technical questions.
- Maintain tools, equipment, and parts inventory.
- Follow company policies and Quality Management System requirements.
- Communicate service updates to account managers.
- Travel as needed (some overnight stays may be required).
Qualifications :
Minimum 3 years of relevant experience in mechanical engineering within the machinery department.Business-level English required; Japanese language skills are a strong plusProficient in basic PC skills (Word, Excel, PowerPoint)Strong communication skills for internal and external coordinationHigh attention to detail and accuracy in administrative workInterest in Japanese (food) culture