Inside Sales Representative
Are you motivated by building strong customer relationships and driving sales results? As an Inside Sales Representative at Molex, you'll be at the heart of our sales processmanaging orders, uncovering new opportunities, and delivering value to our customers and business.
You'll join a lean, agile team where inside and outside sales work closely together, supported by operations, marketing, and product management. Our collaborative environment values initiative, continuous improvement, and a shared commitment to customer success.
Responsibilities :
- Engage directly with customers to manage and process inbound orders, ensuring accuracy and timely fulfillment.
- Proactively identify and develop new sales opportunities from marketing initiatives, outside sales, and national accounts.
- Build customer relationships by suggesting related products and leveraging buying history to maximize value.
- Prepare and follow up on quotes, securing orders and learning from lost opportunities.
- Monitor open orders and proactively resolve delivery risks or delays, keeping customers informed.
- Analyze and report on industry trends, competitive pricing, and customer feedback to drive business improvements.
- Champion process enhancements to boost efficiency and elevate customer service.
Qualifications :
High school diploma or equivalent24 years of experience in sales or sales administrationProficient in Microsoft Office and basic computer operationsStrong multitasking, communication, and attention to detailAbility to work independently and collaboratively within a teamFluent in English and Spanish.Preferred Qualifications :
Bachelor's degreeExperience in structured cabling or enterprise data centersSkilled in prospecting and applying marketing concepts to new and existing accountsDemonstrated ability to solve moderately complex problems and implement solutionsAt Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.