Information Technology Technician

We are seeking an IT Technician to provide internal network support and general IT assistance within a dynamic, Museum setting with diverse technology needs. This role will support a staff of approximately 50–75 employees and work closely with a small IT team (3–5 members).

Key Responsibilities :

Network & Connectivity Support

• Maintain internal network connectivity
• Troubleshoot Wi-Fi issues
• Provide printer and internet support Helpdesk & Customer Service
• Respond to support tickets and resolve technical issues
• Deliver excellent customer service through direct interaction with staff
• Provide onsite support three days per week (Tuesday–Thursday) Password & Account Management
• Reset passwords and troubleshoot login issues
• Assist with account access problems Inventory & Hardware Management
• Track and manage hardware inventory
• Perform light helpdesk tasks, including basic troubleshooting for :

o Windows systems

o Mobile devices

Required Skills & Experience :

Hourly rate starting at $25 / hr depending on relevant skills & experience.