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Manager Business Platform - HNAS
Manager Business Platform - HNASPhoenix Staffing • Phoenix, AZ, US
Manager Business Platform - HNAS

Manager Business Platform - HNAS

Phoenix Staffing • Phoenix, AZ, US
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Job Opportunity At Highmark Inc.

Highmark Inc. offers flexible, cost-effective solutions for employee health benefits. Plans, manages and oversees the implementation of the strategic business and functional infrastructure for all health insurance products, programs, ancillary services and markets served by Highmark. Directs the requirement development, testing and refinement of the underlying systems, defines strategic and tactical approaches to improve business systems to support the underlying workflow of these systems, and is a contributor to the divisional planning process and senior management team. Responsible for managing the identification of enhancements and expanded capabilities of these major enterprise systems including design, developing, modifying, adapting and implementing short- and long-term solutions to information technology (IT) and business process / technology solutions through new and existing applications, systems architecture, network systems and applications infrastructure. Reviews system requirements and business processes, ensures quality outcomes, participates in code walkthroughs and tests, debugs to implement software solutions.

Essential Responsibilities :

  • Acts as business platform(s) owner and directs the daily operations of the underlying systems.
  • Partners closely with the PMO staff, stakeholders, IT and others who support and / or use the underlying systems.
  • Resolve high impact platform, defect or business technical issues.
  • Oversees the design, development, modification, adaptation and implementation of short- and long-term solutions to information technology (IT) and business solutions.
  • Identify, implement, and adhere to multi-state and federal government regulations, corporate policy mandates, corrective action plans, compliance requirements and process improvement initiatives impacting systems, operating platform and associated process and workflows.
  • Work with director and stakeholders to ensure development and implementation of department and corporate strategic and tactical business platform initiatives.
  • Ensure continuous platform improvement by responding to feedback and championing process improvement initiatives.
  • Display the ability to accept direction and provide leadership to develop / maintain a high-performance team.
  • Manage teams that span geographic areas or functional areas.
  • Promote diversity and inclusion.
  • Other duties as assigned or requested.

Education :

  • Required : High School Diploma / GED
  • Preferred : Bachelor's Degree
  • Experience :

  • Required : 5 years program management (to include managing programs and leading the teams) or people-leader experience (Manager, Supervisor or Team Lead) + 5 years of managing technology-related projects and experience working with operational computer systems + 5 years utilizing various industry laws and regulations.
  • Preferred : 5 years extensive insurance product knowledge + 5 years experience in workforce development and resource management + 5 years with business process improvement.
  • Skills :

  • Leadership skills and ability to relate to all levels of management and staff as well as external customers.
  • Experience evaluating technology for implementation in gaining improved services.
  • Experience in reengineering processes and procedures to achieve cost reductions.
  • Strong business writing and oral communication skills.
  • Excellent team building and professional development skills.
  • Advanced negotiation and influencing skills.
  • Pay Range Minimum : $92,300.00 Pay Range Maximum : $172,500.00 Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.

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