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Cmo- Chief Communications Strategist
Cmo- Chief Communications StrategistCoppell, City of • Coppell, Texas, USA
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Cmo- Chief Communications Strategist

Cmo- Chief Communications Strategist

Coppell, City of • Coppell, Texas, USA
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  • serp_jobs.job_card.full_time
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The Opportunity

Set the strategy. Shape the story. Strengthen the community.

Shape the voice of a city that leads with credibility and purpose. The City of Coppell is seeking a Chief Communications Strategist to guide our comprehensive communications branding and public engagement efforts. This executive role drives how Coppell tells our storybuilding trust inspiring connection and ensuring every message reflects the values and vision that define our community.

As a member of the Executive Leadership Team youll lead a hybrid team of communications professionals champion creativity and collaboration and craft strategies that strengthen public trust elevate our brand and connect residents partners and employees through meaningful storytelling.

The ideal candidate is an adaptable forward-thinking leader who communicates clearly translates priorities into action and leads with confidence across divisions. They balance strategic vision with hands-on leadership and bring technical strength in areas like graphic design media relations or digital engagement.

In this role success means unlocking your teams potential aligning efforts to close gaps and shaping a modern communications approach that embraces video-driven audience-engaged storytellingreflecting the future direction of Coppells communications strategy.

Opportunity Description

To view the full scope of this opportunity including essential job functions CLICK HERE!

Schedule Commitment

Regular attendance is essential. This position typically works an 8 : 30 am 5 : 30 pm schedule Monday Friday with additional evening weekend and holiday hours as required for meetings trainings programs events rentals and on-site coverage.

Pay Plan

This opportunity is exempt and on Pay Grade #28. The full Pay Grade Range is shown for growth and development opportunities within the grade. Salary determination is supported by budget availability and qualifications of the candidate to maintain internal equity.

Hiring Range : $122062 -$135095

  • Min : $122062 ($58.68)
  • Mid : $168432 ($80.98)
  • Max : $214830 ($103.28)

Candidate Engagement Plan

  • October 24-November 9 : Accepting Applications
  • November 10-14 : Application Material Review
  • November 17-21 : Selected candidates will be invited to participate in a DISC Assessment and an Interview Day Experience consisting of Panel Interviews and a Presentation
  • November 24-December 5 : Interview Preparation
  • December 8-12 : Interview Day Experience
  • For application support or to check the status of your application contact the Employee Experience Team by calling .

    Eligibility

    Experience

    Education

  • Bachelors degree required in Marketing Public Relations Mass Communications Broadcast and Film Communications Journalism or a closely related field.
  • Masters degree preferred in one of the above disciplines or a similar area emphasizing strategic communications organizational leadership or public administration.
  • Experience

  • 5 years of progressive professional experience in communications public relations or marketing with demonstrated success in developing and executing strategic communication initiatives for diverse audiences.
  • Proven experience providing leadership management and guidance to teams within a public or private organization fostering collaboration accountability and innovation.
  • Experience managing staff in areas such as media relations public relations community engagement social media website content multi-media programming and integrated communication campaigns.
  • Demonstrated ability to serve as a communications strategist and advisor to executive leadership aligning messaging and initiatives with organizational goals and community values.
  • Supervisory experience highly preferred with a track record of developing talent building cohesive teams and cultivating a culture of credibility and service.
  • Knowledge / Skills / Abilities

    Knowledge

  • Extensive knowledge of public information media relations marketing and advertising strategies to effectively advance the Citys mission and reputation.
  • Comprehensive understanding of English language usage grammar and punctuation to ensure clarity and professionalism in all communications.
  • Familiarity with budget development and management principles to support strategic planning and operational accountability.
  • Understanding of cultural diversity protocols and community engagement principles demonstrating sensitivity and inclusivity when interacting with residents and stakeholders.
  • Knowledge of digital communication platforms design principles and production processes for high-quality collateral materials web content and campaign assets.
  • Awareness of emerging communication trends technologies and tools that enhance innovation and storytelling.
  • Skills

  • Exceptional written verbal and visual communication skills with the ability to tailor messaging to diverse audiences and platforms.
  • Strong interpersonal and relationship-building skills fostering collaboration trust and partnership across departments with elected officials and within the community.
  • Advanced analytical and strategic thinking skills to develop and evaluate communication initiatives that align with organizational goals and core values.
  • Effective leadership coaching and delegation skills to develop and empower staff while ensuring accountability and performance excellence.
  • Skilled in project management time management and prioritization to balance competing deadlines in a dynamic environment.
  • Proficient in the use of Microsoft Office Suite SharePoint content management systems emergency notification systems and creative software (e.g. Adobe Creative Suite graphic design and video editing programs).
  • Abilities

  • Ability to represent the City with professionalism integrity and credibility while maintaining composure under pressure and during crisis communications.
  • Ability to create implement and adapt communication strategies that resonate with residents partners and stakeholders and reflect the Citys values and vision.
  • Ability to think innovatively and anticipate communication challenges and opportunities in an evolving media landscape.
  • Ability to work independently while serving as a trusted advisor to leadership providing strategic counsel and clear informed recommendations.
  • Ability to lead with humility emotional intelligence and a service-oriented mindset that strengthens organizational culture and community connection.
  • This is Coppell

    The City Managers Office

    The City Manager and staff act as liaisons among City Council citizens and City organizations and represent the City Council and City staff at various meetings and conferences.

  • Encourages and motivates the direction of all departments offices and agencies of the City
  • Prepares and submits the annual budget and capital improvement programs to City Council
  • Administers the annual budget adopted by the City Council
  • City Managers Office is comprised of the following divisions :

  • City Council
  • City Administration
  • City Secretaries Office
  • Community Information Office
  • CLICK HERE to learn more about the City of Coppell City Managers Office

    About the Community Information Team

    The City of Coppell is committed to being a Family Community for a Lifetime . In order to achieve this goal transparency collaboration citizen engagement and the continual two-way flow of information is imperative.

    The Community Information Office is responsible for the preparation and distribution of factual media and general public information regarding City services programs and accomplishments and the coordination of media coverage. The office strives to present a favorable public image for the City of Coppell by actively engaging with residents developing meaningful relationships with the community and creating cohesive compelling messaging that underscores the values vision and competencies of the organization and the services offered to residents. The office strives to effectively articulate the vision and story of the City of Coppell through multiple channels and is responsible for leading and developing communications strategies for all website social media and public relations messages activities and services to consistently communicate the City of Coppell story. The office ensures that the City of Coppell is viewed as a primary source disseminator and channel of information internally and externally and works with departments to develop collateral messaging and strategies to reach organizational goals.

    Community Information is comprised of these positions :

  • Chief Communications Strategist
  • Communications Strategist
  • Communications Specialist
  • CLICK HERE to learn more about the Community Information Division

    In accordance with the ADA the City of Coppell is willing to consider any reasonable accommodation.

    Required Experience :

    Chief

    Key Skills

    Mold Remediation,Succession Planning,Employee Evaluation,Basic Math,Host / Hostess Experience,Restoration,Restoration Industry Experience,Water Damage Restoration,Emergency Management,Auto Restoration,Fire Restoration,Financial Report Interpretation

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Yearly Salary Salary : 122062 - 135095

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