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Medical AssistantDrSnip - The Vasectomy Clinic • Portland, OR, US
Medical Assistant

Medical Assistant

DrSnip - The Vasectomy Clinic • Portland, OR, US
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Medical & Consultation Assistant DrSnip® is an outpatient vasectomy clinic that prioritizes diversity and inclusion in its team.

The clinic is a privately and minority-owned and led by a small group that believes  care  is at the core of what we do :

  • externally, we have a reputation for excellent patient service and going above and beyond the norms and expectations of healthcare providers; internally, we emphasize coaching, invest in our people’s professional development, and promote from within.
  • We are a growing organization with room for advancement and are continually looking for the best and brightest who want to build a career in an environment of excellence, growth, teamwork, and by being of service to others.

DrSnip Values & Culture :

  • P.R.A.C.T.I.C.E.   P ATIENT CARE AND SATISFACTION Continually strive to meet patient expectations.
  • Try to over-deliver if we can because it’s fun to make people smile and because it can help put their mind at ease (see Compassion and Empathy, below).
  • R ESPECT Treat everyone with value and high regard.
  • This includes patients, their families, our teammates, and anyone with whom you interact.
  • We are all worthy of mutual respect.
  • A SPIRATION Strive to be better in everything you do.
  • Look for ways to improve patient care, workflows, efficiencies, and to lower costs.
  • Be curious in your role.
  • Share your ideas.   C OLLABORATION AND TEAMWORK Be transparent and communicate openly and clearly.
  • Work together to complete tasks, tackle projects, and facilitate care.
  • Cooperate and coordinate daily on clinical and non-clinical matters.
  • Learn from one another.
  • I NTEGRITY Take pride in your work and complete your tasks fully, even if no one is watching.
  • Be honest about the work you do.
  • Own your mistakes and learn from them.
  • Be professional.
  • Always try to maximize the patient experience.   C OMPASSION AND  E MPATHY Put yourself in others’ shoes and try to understand their needs.
  • Recognize our patients may call or enter our clinic feeling fear, anxiety, pain, or worry.
  • Be mindful and aware.
  • Work to understand your colleagues.

    • Support them when they need help and be supported by them, when necessary.   Candidates that share these ethos are strongly encouraged to apply.   Role We are currently seeking a full-time Medical Assistant to join our team in Portland, Oregon.

  • Medical Assistants are an integral part of the DrSnip Care Team and are trained across multiple patient-facing roles.
  • The position requires a combination of good communication skills, attention to detail, empathy, and teamwork.
  • Responsibilities MCAs are members of the DrSnip Care Team and work with other professionals to collectively provide a seamless, simple, and superior experience for each patient.

    • The CMA role includes :

  • Preparing patients for examinations and procedures with care and empathy.
  • Accurately documenting health information, including vitals, pre and post procedure.
  • Assisting DrSnip Doctors during the procedures, and with any post-op care.
  • Overseeing supplies preparation and surgical instrument packing, unpacking, and sterilization.
  • Discussing vasectomy with the patient in detail, including the male reproductive system.
  • Review birth control options with patients and their partners.
  • Appointment scheduling and phone support Explaining the DrSnip Vasectomy, surgical risks, complications, and aftercare instructions.
  • Fielding any questions patients might have during their consultation.   Compensation and Benefits We want our patients to receive the best care and vasectomy experience possible.

    • This lofty expectation means providing our team with a competitive remuneration package that not only covers their regular needs but also encourages them to go above and beyond :

  • Hourly pay starts at $24 / hour and increases with experience.
  • We strive to ensure our hourly pay rates are above market. 80% employer funded health insurance for first two years, 100% employer funded thereafter.
  • Generous PTO, paid holidays., and option to take additional unpaid vacation time. 401(k) matching contributions.
  • Cash bonuses paid monthly based team performance.   Qualifications & Requirements 2+ years’ customer service experience; Patient-facing experience is an asset.
  • A genuine desire to care for others, including patients and teammates, alike.
  • Demonstrated relevant education, either through formal education or certifications.
  • Familiarity with basic medical terminology and clinical settings Strong interpersonal and communication skills.
  • A growth mindset and a desire continue learning.
  • An innate desire to go above and beyond for patients and your teammates.
  • A warm and professional demeanor.   Location, Hours, & Schedule This opening is for our Portland location.
  • This is a full-time position.
  • Full-time is defined as over 32 hours per week.
  • If desirable, we offer four-day work weeks (10-hour shifts).
  • Rotating availability on Saturdays is a requirement.   Powered by JazzHR
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