Program Coordinator -Patient Scheduler Otolaryngology

Program Coordinator

Harborview Medical Center- Otolaryngology Clinic has an outstanding opportunity for a Program Coordinator. Work schedule is full-time, days (40 hours per week) Mondays - Fridays 8 : 00am-4 : 30pm. This is a six-month work assignment from the date of hire. Conveniently located near public transportation, make a difference for the patients and employees we serve, and opportunity to provide career growth.

Primary job responsibilities include developing, implementing, and overseeing the referral process for both internal and external referrals, serving as primary contact for new patients and referring clinics, completing full registration for patients new to UW Medicine, obtaining prior authorization from managed care plans as needed, obtaining all necessary medical records, imaging, diagnostic studies, pathology items, etc. needed for patient care, maintaining referral work queue and other databases for tracking referrals, scheduling complex appointments including, but not limited to, post-op and correctional facilities patients, working collaboratively with clinic leadership, clinic team members, and providers to ensure timely appointment of referrals, and coverage of reception desk during staffing shortages.

Requirements include a Bachelor's Degree in a medically related or public relations field and two years of experience in a tertiary patient care setting involving interaction with a variety of medical services, contact with patients and families, interaction with physicians, and proficiency in medical terminology. Or an equivalent combination of education / experience.

About Harborview Medical Center : As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV / AIDS, rehabilitation, mental health and substance abuse care. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.

About UW Medicine : UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes : Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Compensation, benefits and position details : Pay range minimum $47,724.00 annual, pay range maximum $68,244.00 annual. Benefits information available at https : / / www.washington.edu / jobs / benefits-for-uw-staff / . Shift : First Shift (United States of America). Temporary or regular? This is a regular position. FTE (Full-Time Equivalent) : 100.00%. Union / Bargaining Unit : SEIU Local 925 Nonsupervisory.