Business Analyst

Business Analyst

Location : Downtown San Diego (On-Site 3 days per week)

Employment Type : Contract-to-Hire

Compensation : $38-43 / hr

Position Summary

We are seeking a detail-oriented and analytical Business Analyst to support data operations, CRM enhancements, and business process documentation. This role is ideal for someone with strong SQL skills, experience in data transformation, and a background in working within audited environments. The successful candidate will collaborate with internal stakeholders and development teams to ensure data integrity, implement new CRM features, and maintain comprehensive documentation.

Key Responsibilities

SQL & Database Knowledge

Write and optimize SQL queries to extract insights and support reporting.

Understand database schemas and join tables to support data analysis.

Data Loading & Transformation

Load customer list data on a weekly / monthly cadence.

Use tools like Alteryx for data cleansing and transformation.

Identify and resolve data inconsistencies, escalate issues, and advise on solutions.

CRM Support & Enhancement

Collaborate with stakeholders to gather requirements for CRM updates.

Translate business needs into Jira tickets for the development team.

Conduct DEV / UAT / PROD testing for new fields and features.

Process mass update requests and maintain CRM data quality.

Maintain documentation of CRM configurations, processes, and requirements.

Troubleshooting

Investigate data issues and provide actionable solutions.

Review field logic and verify updates through testing.

Documentation

Create and maintain documentation of data sources, field mappings, and business processes.

Ensure documentation reflects the most current state of systems and data.

Agile Collaboration

Use Jira Software to manage and track development tasks.

Participate in Agile ceremonies and collaborate with cross-functional teams.

Qualifications

3–5 years of relevant experience in business analysis, data operations, or CRM support.

Strong SQL skills and experience with data transformation tools (, Alteryx).

Experience working in audited or regulated environments.

Familiarity with Agile methodologies and Jira Software.

CRM experience strongly preferred, especially in data maintenance and feature implementation.

Excellent communication and documentation skills.

Preferred Skills & Tools

SQL Server or similar relational database platforms

Alteryx or other ETL / data transformation tools

Jira Software for Agile project management

Experience with CRM platforms and data governance

Understanding of audit compliance requirements

Benefit Offerings :

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.