Account Manager-MO (DOT 10k) - Kansas City, MO

Purcell Tire & Rubber CoKansas City, MO

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Requirements

REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS

Minimum Education : High School
Minimum Job-Specific Experience : 3-5 years
Management Experience : N / A
Driver’s License Required : Yes

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s)

Job-Specific KSA’s :

Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.

Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Mathematics — Knowledge of arithmetic, algebra, geometry, statistics, and their applications.

Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Tools & Technology KSA’s :

Computers and Programs — Knowledge and proficient use of computer hardware and software (AS400, Microsoft Excel, CRM software)

Cognitive KSA’s :

Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Persuasion — Persuading others to change their minds or behavior.

Service Orientation — Actively looking for ways to help people.

Communication KSA’s :

English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Writing & Speaking — Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.

Physical KSA’s :

Frequent lifting, carrying, pushing, and pulling up to 100 lbs

Frequent standing, bending, kneeling, crouching

Working around loud noises, dusts, and fumes

Working in both hot and cold temperatures both indoors and outdoors

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Account Dot 10K City • Kansas City, MO