HR Coordinator

Job Description

Job Description

HR Coordinator

Wash Cycle Laundry is a rapidly growing social enterprise and commercial laundry service serving B2B clients in Boston and Philadelphia area. Founded in 2010 with a triple bottom line mission to create a launching pad into upwardly mobile careers for vulnerable adults and to prove that bikes could be viable alternatives to trucks for urban deliveries - we've grown to a company of over 100 employees with some serious industrial laundry equipment, evolving business process, and a desire to be the most data-driven, technology-enabled laundry company in the US.

Our factory staff come from many different backgrounds and speak many languages, especially English, Spanish and Portuguese, and about 70% of our staff speak Spanish as their primary language. We have built a bilingual admin team that can communicate with our staff in their preferred languages, and many of our management staff are also bilingual. Together, we make up a warm, open, inviting, and surprisingly global team.

Position Overview

We are seeking an organized and compassionate HR Coordinator to manage the day-to-day administrative operations of our Human Resources department. This role is essential to maintaining smooth HR operations and providing excellent support to our diverse team of employees. The ideal candidate will thrive in managing multiple priorities, demonstrate cultural awareness, and share our passion for supporting workers in a social impact environment.

Responsibilities

Employee Onboarding & Training :

Process all new hire paperwork, ensuring accurate completion of I-9 forms, E-Verify submissions, tax documents, and company-specific documentation

Conduct new employee introductory training sessions, covering company policies, safety procedures, and workplace expectations

Coordinate with department managers to ensure smooth integration of new team members

Maintain new hire files and ensure all documentation meets compliance requirements

Time & Attendance Management :

Review, approve, and correct employee timesheets

Investigate and resolve timesheet discrepancies in collaboration with supervisors

Process time-off requests and maintain accurate PTO records

Ensure compliance with local labor laws regarding hours worked, breaks, and overtime

Scheduling & Workforce Management :

Create and maintain weekly schedules for hourly production staff

Coordinate schedule changes and shift coverage to meet production demands

Process scheduling requests while balancing operational needs

Communicate schedule updates clearly across our multilingual workforce

Employee Relations & Support :

Serve as the first point of contact for all employee HR inquiries and requests

Provide guidance on company policies, benefits, and procedures

Assist employees with benefits enrollment and questions

Assist in incident reporting and investigations

Help resolve minor workplace concerns and escalate complex issues as appropriate

Support communication across language barriers to ensure all employees receive necessary information

Payroll Support

Support payroll processing by providing accurate time and attendance data

Track and document all corrections and additions to weekly payroll drafts

Collaborate with payroll team to ensure accurate and timely wage payments

Maintain detailed records of payroll adjustments and communicate changes to appropriate parties

Administrative Duties

Maintain accurate and confidential employee records in HRIS and filing systems

Prepare HR reports and metrics as needed

Assist with workers' compensation claims and documentation

Coordinate with external vendors for benefits administration and other HR services

Employee Engagement & Events

Assist with planning and coordinating employee appreciation events and recognition programs

Help organize and schedule employee training sessions and professional development opportunities

Support the coordination of team-building activities and company celebrations

Maintain training records and track employee participation in required programs

Assist with new employee orientation logistics and welcome activities

Compliance & Documentation

Ensure all HR practices comply with federal, state, and local employment laws

Maintain required workplace postings in appropriate languages

Assist with unemployment claims and employment verifications

Support audit preparations and provide necessary documentation

Inventory

Conduct a weekly inventory to track the quantity of items in stock

Submit a material request in the ERP if any items are needed.

Create the purchase order after receiving approval.

Generate the purchase receipts

Preferred Qualifications

Bilingual capabilities (Spanish / English required; other languages valued)

Experience working in diverse, multicultural environments

Knowledge of employment law and HR compliance requirements

Experience with hourly workforce scheduling

• Familiarity with social enterprise or mission-driven organizations

Key Competencies

Cultural Awareness : Works respectfully and effectively with people from diverse backgrounds and experiences

Problem-Solving : Addresses routine issues independently while knowing when to escalate

Organization : Successfully manages multiple priorities and meets deadlines consistently

Communication : Clear verbal and written communication, with patience for language barriers

Empathy : Genuine care for employee wellbeing and commitment to fair treatment

Adaptability : Flexibility to adjust to changing priorities in a dynamic work environment

Technology Skills : Comfortable learning new systems and software platforms

Working Conditions

100% in person at an industrial laundry facility (9am - 5pm)

Regular interaction with production floor employees

Standard business hours with occasional early morning or evening availability required

Annual Salary :  $50,000 - $60,000

Starting date : 22nd September 2025

About Wash Cycle Laundry

Wash Cycle Laundry was founded in 2010. We provide commercial and hotel laundry services to everybody from owner-operated hair salons to global airline and hotel brands. We serve amazing businesses in Boston and Philadelphia .

Wash Cycle Laundry is a CORI-friendly, equal opportunity employer and is dedicated to second-chance hiring . Since the business began, we have consistently recruited, hired, and promoted individuals with a background of incarceration, justice system involvement, homelessness, recovery from substance use, use of public benefits, and other significant sources of life disruption.

We look forward to reading your application!

Sobre Wash Cycle Laundry

Wash Cycle Laundry fue fundada en el 2010 como un servicio de lavandería y alquiler de lencería hotelera y comercial. Brindamos servicios de lavandería comercial y hotelera a muchas empresas, desde salones de belleza operados por propietarios hasta marcas globales de aerolíneas y hoteles. Brindamos servicios a empresas increíbles en Boston y Filadelfia .

Wash Cycle Laundry es un empleador compatible con CORI que ofrece igualdad de oportunidades y se dedica a la contratación de segunda oportunidad . Desde que nuestra empresa inició, hemos reclutado, contratado y promovido constantemente a personas con antecedentes de encarcelamiento, presencia en el sistema judicial, personas sin hogar, personas en recuperación del uso de sustancias, uso pasado de asistencia financiera por parte del estado y / o cualquier otras situaciones significativas que han podido interrumpir o afectado sus vidas.

Esperamos leer su solicitud!

Powered by JazzHR

tB1z8SeGM8