BDC Agent

Now Hiring : BDC Agent at Diehl of Grove City

Diehl of Grove City is looking for a motivated and customer-focused BDC Agent to join our growing team! If you enjoy connecting with people working in a fast-paced environment and being part of a supportive team this is the career for you.

Key Responsibilities :

Provide customers with initial product information and direct them to the appropriate dealership resources.

Respond promptly to internet phone and live chat inquiries using professional email scripts and templates.

Schedule service appointments efficiently and accurately.

Manage the service department loaner program to ensure smooth customer experiences.

Collaborate in team and process development sessions while maintaining positive relationships with sales service and management teams.

What Were Looking For :

Strong communication and customer service skills.

Ability to multitask and stay organized in a busy environment.

A positive attitude and willingness to learn.

Prior BDC customer service or call center experience is a plus but not required.

Why Join Diehl of Grove City

Competitive pay and growth opportunities.

Friendly team-oriented work culture.

Benefits package available including Medical Dental Vision and Vacation

The chance to represent a trusted dealership group with a strong reputation.

Ready to take the next step in your career

Apply today and become part of the Diehl Automotive family!

Required Experience :

Unclear Seniority

Key Skills

Computer Science,Continuous Integration,Fraud,Intake Experience,Law Enforcement,Usability,Analysis Skills,Computer Forensics,Driving,Teaching,Counterintelligence,Sass

Employment Type : Full-Time

Experience : years

Vacancy : 1