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UX/UI Design Manager
UX/UI Design ManagerAmaWaterways River Cruises • Calabasas, CA, United States
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UX / UI Design Manager

UX / UI Design Manager

AmaWaterways River Cruises • Calabasas, CA, United States
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UX / UI Design Manager

role at

AmaWaterways River Cruises

AmaWaterways River Cruises provided pay range

This range is provided by AmaWaterways River Cruises. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$110,000.00 / yr - $120,000.00 / yr

JOB TITLE :

UX / UI Design Manager

DEPARTMENT : Marketing

REPORTS TO :

Director, Digital Experience

WORK ARRANGEMENT : On-Site

SUMMARY :

The UX / UI Design Manager will lead the user experience and interface design across all of our digital platforms—including our consumer-facing website, Travel Advisor Portal, and mobile app. This mid-senior level role combines people leadership, strategic thinking, and hands‑on design execution. The UX / UI Design Manager will directly manage a team of designers while defining and implementing scalable design systems and experiences that delight users, improve accessibility, and drive business outcomes. This role collaborates closely with cross‑functional stakeholders in product, marketing, IT, and analytics to ensure user‑centered design principles are integrated across all digital initiatives.

DUTIES AND RESPONSIBILITIES :

Design Leadership : Define and evolve the UX / UI strategy and visual design language across all digital properties to ensure consistent, intuitive, and brand‑aligned user experiences.

Team Management : Lead and mentor a team of UX / UI designers. Set goals, provide feedback, and ensure high‑quality output through thoughtful critique and design reviews.

Cross‑Functional Collaboration : Partner with product managers, developers, marketers, and content creators to conceptualize and deliver user‑friendly features and interfaces.

Design Systems : Establish and maintain a scalable design system, including UI components, typography, color palettes, and interaction patterns.

User Research & Testing : Leverage qualitative and quantitative research methods (user interviews, usability tests, heatmaps, etc.) to inform and validate design decisions.

Accessibility & Inclusivity : Champion WCAG compliance and accessibility best practices in all designs, ensuring inclusivity for all users.

Prototyping & Wireframing : Create wireframes, mockups, prototypes, and high‑fidelity designs using tools like Figma, Adobe Creative Suite, or similar.

Design Governance : Drive consistency and quality through documentation, design QA, and alignment with brand guidelines.

Performance Optimization : Partner with analytics and Product teams to interpret behavioral data and optimize designs to increase engagement, reduce friction, and improve conversion rates.

Emerging Trends : Stay current on UX / UI best practices, emerging design tools, and digital trends in the luxury travel, e‑commerce, and hospitality sectors.

Perform other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES :

Directly manages UX / UI Designers.

Provides coaching, performance feedback, and professional development opportunities.

QUALIFICATIONS :

Bachelor's degree in design, human‑computer interaction, digital media, or a related field.

Five or more years of UX / UI design experience, including at least two years of managing or mentoring designers.

Computer skills required :

Content Management Systems; Development Software; Microsoft Office Suite; Project Management Software, Database Software, Design Software, Internet Software, Spreadsheet Software, Word Processing Software, Electronic Mail Software, Presentation Software.

Other skills required :

Proven experience designing for responsive web, mobile, and app platforms in e‑commerce or travel / hospitality environments.

Proficient in modern design tools (Figma, Sketch, Adobe Creative Suite) and prototyping platforms (e.g., InVision, Framer).

Strong understanding of UX principles, usability heuristics, and accessibility (WCAG) standards.

Demonstrated ability to lead design thinking workshops and collaborative ideation sessions.

Comfortable working in agile environments and iterating quickly based on feedback.

Excellent visual design sensibility with a strong portfolio of impactful work.

Outstanding communication, presentation, and organizational skills.

COMPETENCIES : Diversity

  • Demonstr knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment‑free environment; Builds a diverse workforce.

Ethics

  • Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  • Adaptability

  • Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Analytical

  • Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
  • Attendance / Punctuality

  • Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  • Business Acumen

  • Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
  • Change Management

  • Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
  • Cost Consciousness

  • Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
  • Customer Service

  • Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Delegation

  • Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
  • Dependability

  • Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Design

  • Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
  • Initiative

  • Volunteers readily; Undertakes self‑development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
  • Innovation

  • Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
  • Interpersonal Skills

  • Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  • Judgment

  • Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision‑making process; Makes timely decisions.
  • Leadership

  • Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
  • Managing People

  • Includes staff in planning, decision‑making, facilitating, and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills.
  • Motivation

  • Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
  • Oral Communication

  • Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
  • Organizational Support

  • Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
  • Planning / Organizing

  • Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
  • Problem Solving

  • Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Professionalism

  • Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Project Management

  • Develops plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
  • Quality

  • Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Quality Management

  • Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Quantity

  • Meets productivity standards; Completes work in a timely manner; Strives to increase productivity; Works quickly.
  • Safety and Security

  • Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
  • Strategic Thinking

  • Develops strategies to achieve organizational goals; Understands organization's strengths and weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
  • Teamwork

  • Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  • Technical Skills

  • Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
  • Visionary Leadership

  • Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
  • Written Communication

  • Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • PHYSICAL DEMANDS AND WORK ENVIRONMENT :

    Occasionally required to stand

    Occasionally required to walk

    Continually required to sit

    Continually required to utilize hand and finger dexterity

    Occasionally required to climb, balance, bend, stoop, kneel or crawl

    Frequently required to talk or hear

    While performing the duties of this job, the noise level in the work environment is usually moderate

    The employee must occasionally lift and / or move up to 10 pounds

    Specific vision abilities required by this job include : Close vision; Color vision.

    Seniority level

    Mid‑Senior level

    Employment type

    Full‑time

    Job function

    Information Technology

    Industries

    Travel Arrangements

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