Events Coordinator and Concierge

Job Description

Job Description

About ConsumerDirect

At ConsumerDirect, we’re transforming the way consumers control their credit, money and privacy through innovative software solutions. As one of Orange County’s Best Places to Work for four years running, we pride ourselves on a collaborative, inclusive, and growth-focused culture. Join our passionate team of professionals dedicated to making a real impact in the financial technology space. As we continue to scale and innovate, we’re looking for a talented individual to join us in our mission to revolutionize the industries we serve.

Position Overview :

We are seeking an energetic and detail-oriented Events Coordinator & Concierge (Contractor) to help deliver exceptional experiences across our B2B and partner events.

In this role, you’ll support the planning and execution of ConsumerDirect and partner events while serving as a warm, professional representative of our brand. You’ll help ensure every partner, guest, and attendee feels welcomed, valued, and supported—from pre-event coordination to on-site execution. Additionally, you’ll support light outbound sales and engagement efforts, including confirming attendance and following up with key contacts to maximize participation and relationship value.

Job duties :

• Coordinate B2B events hosted by ConsumerDirect and / or our partners, including exhibitions and conferences.
• Manage event logistics such as venues, vendors, materials, catering, and on-site execution.
• Oversee setup, registration, check-in, guest support, and breakdown to ensure smooth event flow.
• Track timelines and deliverables to maintain event quality and efficiency.
• Serve as a liaison for partners hosting their own events, offering guidance, templates, and vendor resources.
• Ensure partner events align with company standards, messaging, and hospitality values.
• Maintain a shared calendar of partner-led events and provide ongoing communication to ensure alignment and visibility
• Transport, set up, and break down event materials (e.g., booths, signage, collateral) must be comfortable with light physical labor and lifting.
• Manage the design and setup of event environments such as podcasts, green rooms, and stages to ensure a seamless and engaging experience.
• Assist the Director of Partner Relations on-site as needed for B2B, creating a welcoming environment and maintaining a professional brand presence.
• Engage guests, speakers, and partners with professionalism, warmth, and attentiveness.
• Conduct outbound calls or emails to confirm attendance and assist with registration.
• Support pre- and post-event communication to maximize engagement.
• Represent the brand with professionalism and a hospitality-first mindset in all interactions.

Qualifications :

Compensation : This is a contract position compensated at a flat rate per event or project, determined by the event’s scope and deliverables.

Travel : Occasional travel may be required for on-site event and partner support

Equal Opportunity Statement

"Consumer Direct embraces diversity, culture, and equal opportunity in a serious way. We are committed to promoting a workplace that represents a wide variety of, backgrounds, perspectives, skills and experiences.