Assistant Property Manager

Assistant Property Manager

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!

Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.

At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!

The Assistant Property Manager reports to the assigned Property Manager(s) and Vice President of Property Management. This position is responsible for managing operations associated with MINCA's real estate portfolio and is involved in all aspects of day-to-day operations of the properties, including accounting, tenant relations, maintenance and repair, security, janitorial services, landscaping etc.

Assists in the oversight of purchases and expenditures, vendor contracts, leasing, and capital improvements related to the real estate portfolio.

Essential duties and responsibilities include the following :

• Provide excellent tenant service. Respond to tenant requests / problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff. Follow up with the tenant to ensure satisfactory resolution of the issue.
• Conduct periodic inspections of properties and tenant spaces to ensure compliance with leases and vendor contracts.
• Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy. Abstract leases into accounting software.
• Assist with administering tenant occupancy including move ins and outs, providing the new tenant with an introduction letter regarding emergency contacts, insurance requirements, rent collection procedures, and maintenance request procedures.
• Prepares and coordinates bid proposals, service contracts and purchase orders. Assists in bidding process and assists Property Manager(s) in their efforts to ensure compliance with company policies and procedures. Verifies invoice amounts and information against approved purchase orders or contracts. Ensure proper coding on invoices and assist corporate accounting with questions related to the property and resolution of vendor issues.
• Completes various projects as assigned by the Property Manager(s) including but not limited to tenant alterations and improvements, capital improvements and maintenance operations.
• Assists with monthly management reports, annual budget preparation and tenant expense reconciliations.

This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening / verbal / written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience BS / BA and 5+ years' experience or equivalent combination of education and experience, and 2 years' of SME in respective areas

Computer Skills To perform this job successfully, an individual should have strong working knowledge of MS Word, PowerPoint, Outlook, and Excel. Yardi and work order software strongly preferred.

Other Skills and Abilities Familiarity with a variety of project management concepts, practices and procedures.

General working knowledge of mechanical, electrical and plumbing systems preferred but not required.

Must be very detail oriented, able to coordinate multiple assignments, and work well in a fast-paced environment.

Requires good judgment, creativity, and comprehensive knowledge of the field.

Ability to negotiate with vendors to achieve desired end result for both pricing and service.

Demonstrated sense of urgency to meet deadlines and the ability to prioritize; strong interpersonal skills necessary to deal directly with co-workers, management, senior executives, clients and industry professionals.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Ability to apply concepts of basic algebra and geometry.

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Ability to write reports, business correspondence, and procedure manuals.

Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

Composure

Decision Quality

Organizational Agility

Problem Solving

Customer Focus

Drive for Results

Peer Relations

Time Management

Dealing with Ambiguity

Learning on the Fly

Political Savvy

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and / or move up to 25 pounds.

This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples : business office with computers and printers, light traffic).

This position must work on-site at the Tempe Arizona Southwest Regional Office (SRO) for purposes of providing adequate support to internal clients; being available for face-to-face interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as for facilitation of quick and effective decisions through collaboration with stakeholders. Remote work is not an option for these purposes.

This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and reasonable meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required. Work hours may be changed from time to time to meet the needs of the business. Typical core business hours are Monday through Friday from 8 : 00am to 5 : 00pm.

This position requires domestic travel of up to 10% of the time.

The Perks :

Equal Opportunity Employer, Male / Female / Disabilities / Veterans

OSHA / ADA :