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Patient Coordinator
Patient CoordinatorEye Care Partners Career • Florissant, Missouri, USA
Patient Coordinator

Patient Coordinator

Eye Care Partners Career • Florissant, Missouri, USA
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EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision advance eye care and improve lives. Based in St. Louis Missouri over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets providing services that span the eye care continuum. For more information visit .

Job Title : Patient Coordinator

Company : Ophthalmology Consultants

Location : Florissant MO

Travel : Travel to our other clinics in the St Louis metro area will be required as needed. We do pay mileage reimbursement!

Perks

  • Full Benefits Package - Medical Vision Dental and Life Insurance
  • 401k Employer Matching
  • Paid Time Off (PTO) and Paid Holidays
  • Competitive Base Pay
  • Paid Maternity Leave
  • Employee Discounts
    • Hours :
  • Full Time
  • Our offices are open Monday-Friday 8am-5pm.

You may need to work a little earlier / later as needed.

Requirements :

  • High School Diploma or GED equivalent
  • Favorable result on Background Check
  • Basic computer skills
  • Strong customer service skills
  • Excitement to learn and grow

    • Essential Functions :

  • Facilitate patient flow
  • Verify medical and vision insurances
  • Effectively communicate with patients doctors and managers
  • Answer inquiries through phone email and in person requests

    • SUMMARY

    A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patients visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in / out experience for patients.

    ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude greet patients promptly with a smile and thank them when they leave
  • Answer phones (both external and internal); assure prompt courteous service at all times
  • Practice urgency at all times with patients time as well as Doctors time and schedule
  • Manage patient flow in the office
  • Knowledge of common fees charged for common visitsand collect correct payments
  • Complete daily reconciliations / close day / countdown cash drawer
  • General office duties and cleaning to be assigned by manager

    • QUALIFICATIONS

  • Ability to interact with all levels of employees in a courteous professional manner at all times
  • Desire to gain industry knowledge and training
  • Demonstrates initiative in accomplishing practice goals
  • Ability to grow adapt and accept change
  • Consistently creating a positive work environment by being team-oriented and patient-focused
  • Commitment to work over 40 hours to meet the needs of the business
  • Reliable transportation that would allow employee to go to multiple work locations with minimal notice

    • EDUCATION AND / OR EXPERIENCE

  • Minimum Required : High school diploma or general education degree (GED)
  • Minimum Required : One year of related experience and / or training; or equivalent combination of education and experience

    • LICENSES AND CREDENTIALS

  • Minimum Required : None

    • SYSTEMS AND TECHNOLOGY

  • Proficient in Microsoft Excel Word PowerPoint Outlook

    • PHYSICAL REQUIREMENTS

  • This role requires a variety ofphysicalactivities to effectively perform essential job functions. The position involves frequent walking (75%) sitting (50%) and standing (50%) with regular bending stooping and reaching (2550%). Employees must be able to lift carry push and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential as the role demands constant grasping writing / typing and use of technology. Visual and auditory acuityincluding color depth peripheral vision and the ability to adjust focusis required100% of the time. Occasional driving or climbing may also be necessary.

    • If you need assistance with this application please contact . Please do not contact the office directly only resumes submitted through this website will be considered.

    EyeCare Partners is an equal opportunity / affirmative action employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.

    Required Experience :

    IC

    Key Skills

    Air Ticketing,API,CAD CAM,Data Management,Equity,Import & Export

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Patient Coordinator • Florissant, Missouri, USA

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