Customer Service Agent

A company is looking for a Customer Service Agent to provide support through various communication channels. Key Responsibilities Answer phones, emails, and live chat from customers Professionally respond to customer inquiries and follow up on complicated interactions Record details of customer interactions and escalate priority issues to management Required Qualifications 1 year of customer service-related experience (preferred) 1 year of call center experience (preferred) Basic computer knowledge, including navigation and typing at 30+ words per minute (required) Excellent grammar, punctuation, and spelling (required)