Human Resources Information Systems Support
The responsibility of the job is to provide support to the Human Resources Information Systems (HRIS) area and all users of the systems including but not limited to maintenance of system security roles, support and configuration of Payroll, Time and Labor, Absence Management, Benefits and Core HR, Applicant Tracking System, Learning Management System, liaison between HR and Information Technology (IT), query and reporting creation and support, form creation and support, providing front line customer service support to HR, all in an effort to enhance HR's ability to demonstrate HR systems for the maximum benefit to all users, in order to gain efficiency and accuracy within the HR department.
Responsibilities
- Configure, test, and implement changes or improvements on Human Capital Management (HCM) System (Security, Payroll, Time and Labor, Absence Management, Core HR, Benefits, Forms and General Ledger), Applicant Tracking, Talent Management System (Learning, Development, Performance and Succession), ServiceNow, Microsoft 365 Products, and OrgPublisher
- Write and extract data using basic queries for HR and Managers throughout the company
- Provide support to associates on the systems supported by HRIS
- Support the HR Department with all Trustmark systems
- Analyze and provide solutions to issues
- Serve as Liaison between HR and IT
- Maintain the Human Resources web page on the TRIP Web Portal
- Maintain the Organizational Chart and provide reports to Management and Regulatory organizations
- Perform additional duties as assigned
Qualifications
Bachelor's degree in Business, Human Resources, Information Technology or other relevant degree(s)2+ years of system admin experience which includes support, configuration, testing of system updates / patches, and the ability to write queriesGeneral understanding of processes in the HR area which require system configurationAbility to conduct analysis using math and accounting conceptsPrior experience with the installation process of system upgradesMust be able to always exercise confidentialityMust have strong organizational skills with the ability to effectively manage multiple projectsMust be detail oriented with strong critical thinking skillsExcellent verbal and written communication skillsExcellent customer service skills and the ability to maintain cooperative working relationshipsAdvanced skills in Microsoft Products including Word, Excel, PowerPoint, Pivot Tables and VLOOKUPsAbility to perform routine check and balance reconciliation as well as detailed data validationPrior knowledge of Trustmark's organizational structure preferredHTML knowledge preferredPrior experience with HR software which is currently used by Trustmark preferredPhysical Requirements / Working Conditions : Must be able to sit for long periods of time and use computer keyboard and / or mouse, while viewing computer screens.
Note : This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.