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Custodial Lead/Job Coach
Custodial Lead/Job CoachCW Resources • New London, CT, United States
Custodial Lead / Job Coach

Custodial Lead / Job Coach

CW Resources • New London, CT, United States
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Description

CW's Core Values : Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!

Take a glimpse into why CW might be the right place for you : https : / / tinyurl.com / 9yc7h8um

  • Location : US Coast Guard Academy
  • Shift : Monday through Friday 9 : 00am - 1 : 00pm

We're seeking a Lead Custodian & Job Coach who will actively contribute to the daily upkeep, cleanliness, and safety of our facility while also serving as a working lead for the custodial team. In this role, you'll not only perform custodial duties yourself but also guide, mentor, and support a team primarily made up of adults with disabilities - helping them build skills, stay motivated, and succeed in their work.

Job Coach & Duties :

  • Teach custodial staff proper cleaning techniques, safety procedures, and use of equipment.
  • Provide encouragement, build confidence, and help team members develop workplace skills.
  • Explain tasks, timelines, and performance standards in a way that's easy to understand.
  • Observe team members' work, give constructive feedback, and adjust coaching as needed.
  • Help custodial staff overcome challenges, whether related to tasks, communication, or workplace adjustments.
  • Encourage team members to take ownership of their responsibilities while offering support when needed.
  • Track performance, progress, and any accommodations required to ensure success.
  • Custodian Duties :

  • Clean and disinfect restrooms including sinks, toilets, mirrors, and floors to maintain hygiene standards.
  • Sweep, mop, vacuum, and maintain floors in offices, halls, classrooms, and shared spaces.
  • Empty trash and recycling bins and transport waste to designated disposal areas.
  • Wipe down windows, doors, walls, and glass surfaces to keep the facility looking fresh and welcoming.
  • Restock restroom and breakroom supplies such as soap, toilet paper, and paper towels.
  • Dust desks, shelves, and other surfaces to ensure a tidy environment.
  • Maintain entrance areas, stairs, and elevators to keep them clean, safe, and accessible.
  • Identify and report maintenance issues such as broken lights, leaks, or other hazards.
  • Secure the building by locking and unlocking doors at the beginning and end of shifts.
  • Operate cleaning equipment safely including vacuums, floor machines, and cleaning carts.
  • Handle cleaning products responsibly and follow all safety procedures.
  • Day in the Life : Start of Day

  • Say hello to team members, including those with disabilities, and explain what tasks need to be done for the day.
  • Hand out cleaning tools or equipment, making sure everyone understands what they need to do.
  • Show how to do new tasks or follow safety steps, if needed.
  • Mid-Shift

  • Help the team with cleaning and maintenance jobs throughout the day.
  • Coach team members by showing them how to build skills and work more independently.
  • Check how things are going, give helpful tips, and solve problems when needed.
  • Keep an eye on busy areas like lobbies, restrooms, and shared spaces to make sure they stay clean.
  • Watch that everyone is using tools and equipment safely and following safety rules.
  • Wrap-Up

  • Help the team finish end-of-day jobs like taking out trash and doing final cleaning touches.
  • Put away supplies in the right place and clean shared tools and equipment.
  • Talk with team members about what went well and review anything that needs more practice.
  • What You'll Need to be Successful :

  • Minimum of 2 years of hands on custodial or janitorial experience, with strong knowledge of cleaning practices and safety procedures.
  • Good communication skills and a helpful, team-oriented attitude.
  • Comfortable giving simple instructions and demonstrating cleaning tasks when needed.
  • Ability to stay organized, follow daily routines, and keep track of supplies or maintenance needs.
  • Why You'll Love This Job :

  • Help adults with disabilities gain confidence, learn new skills, and take pride in their work.
  • Stay active on the job by cleaning, coaching, solving problems, and staying connected to what's happening around the building.
  • Take care of your well-being with support from an Employee Wellness Coordinator and a wellness program focused on your health and work-life balance.
  • Build your future-this role offers real chances to grow your career over time.
  • Explore Our Generous Benefits Package :

    Employer Sponsored Benefits Includes :

  • Insurance - Medical, Dental, Vision
  • Telemedicine
  • Retirement Plan & Match Options
  • Short Term Disability
  • Life Insurance
  • Paid Holidays, Vacation and Sick time
  • Physical & Environmental Demands :

  • Frequent standing, walking, and bending throughout the shift.
  • Lifting and carrying objects up to 50 lbs (e.g., trash bags, equipment, supply boxes).
  • Pushing and pulling heavy items like carts, vacuums, or floor machines.
  • Repeating the same movements-mopping, scrubbing, wiping, etc.
  • Climbing ladders or stairs to reach high places or change light bulbs.
  • Kneeling or crouching to clean low or hard-to-reach spots.
  • Using your hands to handle tools, keys, or small repair tasks.
  • Working around cleaning chemicals (with proper safety gear and fresh air).
  • Being in hot, cold, or stuffy areas, depending on the part of the building.
  • Hearing loud sounds from vacuums or floor machines.
  • Watching your step on wet or slippery floors-sturdy shoes are a must.
  • Dealing with dust, smells, or biohazards in places like restrooms or medical rooms.
  • Outdoor work in all weather conditions (e.g., snow removal, sweeping walkways).
  • Working alone or in isolated areas, sometimes during off-hours.
  • Reasonable accommodations can be provided.
  • Leading by Example. Cleaning with care. APPLY today!!

    We welcome all individuals to apply for this position. At CW, we are committed to maintaining a respectful and supportive work environment where all employees are valued for their contributions. All applicants will be given equal consideration for employment based on their experience and qualifications, while ensuring compliance with all applicable laws and regulations regarding discrimination.

    Company Overview : CW Resources, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We're proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

    Pay Transparency Disclaimer : CW Group, Inc. Entities and Affiliates are committed to pay transparency and fairness. Salary ranges provided reflect the expected compensation based on experience, education, skills, qualifications, location and other relevant job-related factors, and may include additional components such as incentive compensation and benefits. Final compensation will be determined in accordance with applicable laws and business needs (such as contractual obligations).

    Copy and paste the link below into your web browser to view the posters pertaining to :

  • Notification of Employee Rights Under Federal Labor Laws posters : https : / / www.dol.gov / agencies / olms / poster / labor-rights-federal-contractors
  • CW's Self - Disclosure Form : https : / / forms.office.com / pages / responsepage.aspx?id=zZj4MtUu00iOjM5NS60vhGhCUZaiq9RLhDLFapc8phdUQzRDRTlPUDNINzI3QTNUNEJONlZDSTZSMC4u&route=shorturl
  • Please E-mail : hrhelp@cwresources.org to submit a request for accommodation with the application process.
  • Qualifications

    Behaviors

    Leader - Inspires teammates to follow them

    Team Player - Works well as a member of a group

    Loyal - Shows firm and constant support to a cause

    Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well

    Dedicated - Devoted to a task or purpose with loyalty or integrity

    Education

    High School (required)

    Licenses & Certifications

    Driver's License (preferred)

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

    For further information, please review the Know Your Rights notice from the Department of Labor.

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