Case Management Coordinator, Supervised Release Program

THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice.

Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods.

With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies :

• Operating Programs  that pilot new ideas and address local challenges; Conducting original research to evaluate what works—and what doesn’t; and Providing expert assistance and policy guidance to reformers across the country and beyond.
• Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.
• Learn more about our work at www.innovatingjustice.org .
• THE OPPORTUNITY The Staten Island Justice Center (SIJC) seeks to re-engineer the experience of criminal court in Staten Island, New York, by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences.
• Operating out of Richmond County Criminal Court along with community-based offices, SIJC is a team of social service providers, court-based resource coordinators, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice.
• Supervised Release offers an alternative to jail by providing pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and felony offenses, and in doing so, uses an arrest as a window of opportunity to change the direction of a participant’s life, avoiding the harmful effects of incarceration.
• Program participants are monitored to ensure their appearance at court dates and mandatory programming, and receive referrals to services like job training, drug treatment, and mental health counseling.
• SIJC seeks a Case Management Coordinator for the borough’s Supervised Release Program (SRP).
• Reporting to the SRP Director of Practice, the Case Management Coordinator is responsible for employing quality assurance measures to ensure the program is adhering to the program model and employing best practices aligned with organizational values, including a commitment to Operational Excellence.
• The Case Management Coordinator will provide direct supervision to Supervising Case Managers and group supervision to Case Managers and Senior Case Managers.
• Additionally, they will ensure that case management staff regularly engage in program-specific training and receive consistent and appropriate task supervision.
• The Case Management Coordinator will facilitate effective communication between this team and across all other SRP teams to ensure that the program builds on successes and proactively addresses challenges.  This position leverages significant direct practice and supervisory experience to support staff in the execution of their responsibilities.
• Through trauma-informed supervision, case conferencing, and interdepartmental communication, the Case Management Coordinator will ensure case management and peer staff adhere to the program model through a trauma-informed lens.
• Critically, this position is responsible for ensuring that staff maintain accurate and up-to-date records in the Center’s SRP data management system and submit accurate and timely compliance reports for each participant supervised by the program.  Additionally, the Case Management Coordinator is responsible for the implementation of new policies and protocols, with the goal of supporting staff to deliver the best possible services to participants enrolled in the Supervised Release Program.

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We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law.