Content Operations Manager

Why PlayStation

PlayStation isnt just the Best Place to Play its also the Best Place to Work. Today were recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5 PlayStation4 PlayStationVR PlayStationPlus acclaimed PlayStation software titles from PlayStation Studios and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation technology and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment a wholly-owned subsidiary of Sony Group Corporation.

Content Operations Manager

Location : San Mateo CA (Hybrid

The Global Marketing Sales and Business Operations (GMSBO) team brings together staff from around the world with a passion for engaging gamers with PlayStations extraordinary products and services. GMSBO teams are located in countries across the globe balancing local relevance with a global perspective. Across our Direct to Consumer Channel Partners and Services business our teams work cross-functionally to bring the best of the PlayStation experience to markets and channels around the world.

Were looking for a dynamic self-directed and highly motivated Manager to join the PlayStation Services team that runs PlayStation Plus the worlds largest game subscription service with over 47M subscribers (as of March 2023). This is a unique opportunity to play an integral role in the PlayStation Plus services team to contract and operationally coordinate hundreds of games joining PlayStation Plus each year. The successful candidate will have a positive impact on players our publishing partners and PlayStation working closely with other teammates in the PlayStation Plus Content Acquisition team and across a matrixed global organization.

This role underpins our ability to delight millions of PlayStation Plus players while helping make PlayStation the best possible partner for publishers. A player-centric mindset strong attention to detail and excellent organization skills are a must allowing you to operate cross-functionally and execute brilliantly while understanding the trade-offs required of the role. The ideal candidate will develop subject matter expertise enjoy solving problems in creative ways and work with others to deliver consistently high-quality work.

What youll be doing :

• Reporting into the Manager of Content Operations youll support Content Operations as part of a close-knit global team while working with many teams in a matrixed organization across all operational aspects of content acquisition and implementation
• Receive deal terms from the Content Acquisition team and coordinate the contracting process for all games on PlayStation Plus working closely with Legal Account Management and Accounting among others
• Raise POs confirm payment terms and escalate issues accordingly
• Coordinate the operational setup and removal of games on PS Plus under pressing deadlines working primarily with Ops Product Marketing Customer Engagement and Customer Service teams
• Cultivate a deep understanding of platform logic and proactively research game info and disposition in PlayStations back-end publishing system cross-referencing data from multiple sources to ensure compatibility with the service confirm publishing and testing status make recommendations for alterations and follow-up on implementation
• Track manage and amortize content deals to ensure all operational trackers are always up to date and accurate
• Advocate relentlessly for a consistent intuitive user experience

What were looking for :

As you will be working closely with global and local teams international travel and calls involving late and early hours due to time zone differences may be required.

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At SIE we consider several factors when setting each roles base pay range including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge skills experience and location.

In addition this role is eligible for SIEs top-tier benefits package that includes medical dental vision matching 401(k) paid time off wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

The estimated base pay range for this role is listed below.

$122900 - $184300 USD

Equal Opportunity Statement :

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity gender expression and gender reassignment) race (including colour nationality ethnic or national origin) religion or belief marital or civil partnership status disability age sexual orientation pregnancy maternity or parental status trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Required Experience :

Manager

Key Skills

Income Tax,General Maintenance,Content Writing,Flash,Application Programming

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 122900 - 184300