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Systems Engineer

Systems Engineer

IT360 IncPeoria, IL, US
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Job Description

Job Description

Salary : $40,000-$70,000 per year (Depends on Experience)

Job Title : Systems Engineer

Location : Peoria, IL

Employment Type : Full-Time

Work Environment : In-person only This is not a remote or hybrid position

Salary Range : $40,000 $70,000 per year, based on experience and qualifications

About the Role

IT360, Inc. is seeking a Systems Engineer to join our growing team. This strategic, client-facing role is responsible for designing, implementing, and supporting our customers' IT environments. You will work with a variety of technologies to deliver secure, efficient, and scalable solutions tailored to client needs.

Key Responsibilities

  • Provide advanced IT support for Microsoft business applications and virtual environments (Citrix, Microsoft, VMware)
  • Design, implement, and maintain solutions using Windows Server, Exchange, SQL, SharePoint, Office 365, Azure, and related tools
  • Support and manage disaster recovery and business continuity solutions
  • Maintain and troubleshoot WAN / LAN connectivity, firewalls, routers, and remote access (VPN, RDP, VDI, Citrix)
  • Document systems and provide technical consulting, reviews, and recommendations
  • Communicate with clients regarding project progress, planned maintenance, and service incidents

Additional Duties

  • Ensure a high standard of customer service and satisfaction
  • Collaborate with team members and escalate complex issues as needed
  • Gain a deep understanding of client business needs and how technology aligns with their goals
  • Accurately track time, tasks, and expenses in the ticketing system
  • Stay current with industry trends, tools, and certifications

    • Qualifications

  • Professional IT certifications preferred (e.g., Microsoft MCP, MCSA, MCSE; Citrix CCEA / CCIA; Cisco CCNA; SonicWall CSSA; VMware VCP)
  • Strong communication, diagnostic, and troubleshooting skills
  • Ability to manage multiple tasks and shift priorities in a fast-paced environment
  • Proficient with IT service delivery tools and remote support systems
  • Self-motivated with a strong attention to detail and desire to learn

    • Compensation & Benefits

    Salary : $40,000 $70,000 annually, depending on experience and qualifications. This position may be eligible for performance-based incentives.

    Benefits (subject to eligibility and length of employment) :

  • Health insurance allowance up to $400 / month
  • Employer-paid group life insurance policy valued at $100,000
  • 3% employer match on retirement savings plan
  • Aflac individual accident insurance
  • High-speed internet reimbursement up to $40 / month
  • 40 / month cellular phone allowance
  • 8 paid holidays annually
  • Paid vacation : 5 days / year to start, increasing to 10 days / year after 3 years of service
  • Access to Safe Ride Home Program (Uber ridesharing)

    • Apply today and become part of a team that delivers reliable IT solutions with a personal touch.

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    System Engineer • Peoria, IL, US