Clinical Technology Specialist

Zimmer Biomet is a global medical technology leader. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to alleviating pain and improving the quality of life for people around the world.

What You Can Expect

The Clinical Technology Specialist / Field Product Support Technician provides in-field technical problem solving support to regional customers and stakeholders. Specifically, the role will support Persona IQ market implementation and will provide assistance to patient, surgeon, care team customers, and sales team by providing technical support for Mymobility and Persona IQ. The role's aim is to exceed our customer's expectations by handling appointments with care, asking the right questions to enhance our customer experience, and providing prompt follow up of recommendations as well as solutions. This role is seen as a vital member of the Persona IQ implementation team responsible for providing a seamless customer experience. This position offers a combination of travel (approximately 60%) and remote work. This includes driving or flying as needed to visit patient homes, hospitals and clinics to collaborate with care teams.

Candidates are required to live in the Metro Atlanta area or willing to relocate for the position.

How You'll Create Impact

• Problem solve and troubleshoot for Persona IQ adoption issues :

Assist the care teams in enrolling patients on mymobility app; assist patients in downloading the mymobility app.

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

What Makes You Stand Out

Your Background

Travel Expectations

Up to 60%

Expected Compensation Range

$55,000 - $65,000 USD Annual

EOE