Job Summary : This position :
- Supports the advancement of software and applications used for child nutrition programs within the Health and Nutrition Services (HNS) Division;
- Works collaboratively with HNS and ADE Information Technology (IT) teams acting as a subject matter expert to assist in testing new or modified software programs;
- Performs acceptance testing to validate that HNS requirements are met; and
- Assists customers with system questions and issues
- Occasional in-state and out-of-state travel is required for this position.
The Arizona Department of Education currently utilizes a hybrid work environment, with up to two days of remote work (contingent upon business needs). Candidates should apply with an ability and willingness to work in-office up to five days per week as business needs necessitate.
Job Duties :
Responsible for maintaining basic knowledge of business rules and monitoring performance of in-house and vendor supported technology systems. This includes understanding / monitoring of data sets from internal and external systems relating to Child Nutrition Programs (CNPs)Assists with the design and development of new and established child nutrition systems, conduct user acceptance testing, and developing system processesCommunicates business area workflows and processes as determined by supervisorServes as HNS systems liaison between ADE IT staff, external technology vendors, and other ADE divisionsRequires representation at applicable meetings related to the advancement of technology projectsResponds to and troubleshoots complex technological problems experienced in CNP systemsCoordinates resolutions with ADE IT and provides support to internal and external customersServes as content expert on information technology systems; intentionally leverages technology currently in place and technology under development to recommend enhancements that will support the advancement of CNP systemsContributes to development of internal staff's knowledge of systems and processesAssists supervisor with developing standard operating procedures related to the Fiscal Operations, Data Strategy, and Systems (FODSS) teamKnowledge, Skills & Abilities (KSAs) :
Knowledge in :
Federal regulations, state laws, and policies pertaining to all Child Nutrition ProgramsTechnology specifications and system business rulesSoftware development life cyclesQuality assurance and user acceptance testingData gathering and cleaning techniquesA Bachelor’s degree in computer systems, Business, or other related field, or equivalent experience to substitute for the degree, is requiredSkills in :
Strong written and verbal communication, including social perception and adaptability, to be able to successfully interface with internal and external stakeholders and audiencesCustomer serviceProblem-solvingAnalytic skills to evaluate information gathered from multiple sources, consolidate details and extract to functional requirementsOrganizationalTime managementMultiple project / task managementIntermediate skill in using Microsoft Outlook, Word, Excel, and TeamsAbility to :
Research, review, and draw interpretations from public laws and rulesEstablish and maintain interpersonal relationshipsBalance, prioritize, and organize multiple tasksComplete software testing using established proceduresThink critically and make objective determinationsEffectively communicate complex system-level details and technical concepts to diverse audiencesAbsorb highly technical, specialized knowledge related to federal and state regulations and conceptualize complex system interactionsCollaborate successfully in a team environment and across the divisionSelective Preference(s) :
N / A
Pre-Employment Requirements :
Offers are contingent upon successful completion of all background and reference checks, required documents and, if applicable, a post-offer medical / physical evaluation.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply :
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits :
The State of Arizona provides an excellent comprehensive benefits package including :
Affordable medical, dental, life, and short-term disability insurance plansTop-ranked retirement and long-term disability plansTen paid holidays per yearVacation time accrued at 4.00 hours bi-weekly for the first 3 yearsSick time accrued at 3.70 hours bi-weeklyPaid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster / adopted child (pilot program).Deferred compensation planWellness plansLearn more about the Paid Parental Leave pilot program . For a complete list of benefits provided by The State of Arizona, please visit our
Retirement :
You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment, subject to waiting period. On or shortly after, your first day of employment you will be provided with enrollment instructions and effective date.