Solutions Engineer

About Us :

Forage is building the modern payments stack that powers inclusive commerce. Our technology enables grocers delivery platforms and point-of-sale systems to seamlessly accept EBT payments both online and in-store. Beyond infrastructure were helping SNAP EBT shoppers stretch their grocery budgets every week making healthy food more affordable and accessible to the 42 million Americans on food assistance.

Backed by leading fintech investors Forage is a fast-growing startup with a clear vision and real-world impact feeding tens of thousands of families daily. Our team is made up of kind driven individuals who take ownership move quickly and collaborate closely. We value humility curiosity and a shared commitment to making a difference.

Were not just building payments infrastructure were helping feed tens of thousands of families each day and transforming grocery access for millions more. Watch our story and see why we do what we do.

What we are looking for :

A Solutions Engineer with outstanding technical communication and interpersonal skills. Youll help prospective customers understand how they can best integrate with Forage collaborating with them to design technical solutions that meet their needs. Youll play a key role moving customers more smoothly and efficiently through pre-sales towards contract signature and integration kickoff.

Technical sales skills are critical in this role : youll use yours to craft compelling slides narratives and demos that help prospects understand and value Forages key differentiators. Youll also help Forage continue to innovate by acting as a critical link between customers and other teams at Forage such as sales product operations legal and engineering. Balancing speed to market and scalability youll advocate for integration designs that leverage Forages existing features and APIs wherever possible while thoughtfully identifying opportunities to improve our existing services and helping us shape and prioritize any functionality required to make new customers successful.

Qualifications :

• 3 years of experience in a similar customer-facing engineering role (e.g. solutions architect sales engineer or partner engineer) managing relationships with executives and decision-makers in engineering product and finance / accounting.
• Demonstrated experience helping engineers understand and integrate with API-based software products.
• Executive engagement skills and presence. Youre a practiced storyteller and are comfortable articulating recommendations to senior leadership and individual engineers alike.
• Outstanding oral and written communication skills comfortable explaining complex concepts to both technical and non-technical audiences.
• Interest in building feedback loops and systems to help Forage learn from customers and continuously improve our products.
• Experience using programming languages such as Python and JavaScript as well as data analysis using SQL to solve real-world business problems. Preferably youve integrated API-based services into an application firsthand.
• Experience navigating ambiguity to help customers build compliant and technically viable integrations preferably in fintech.
• Experience building pitch decks writing integration guides building feature demos and creating other resources to shepherd customers through enterprise sales cycles.
• Strong organizational / time management skills and the ability to juggle competing priorities while working with multiple customers.

Key Responsibilities :

Our Offer :

Your base salary would fall within the bands below. Please keep in mind that the equity portion of your offer is not included in these numbers and represents a significant part of your total compensation.

Our salary ranges are determined by role level and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco California. Individual pay is determined by work location job-related skills experience and relevant education or training.

We aim to review every application within 4 business days of submission and provide feedback on each of your interviews within 2 business days of completion. If you dont hear from us please reach out to your recruiter or directly to get an update on your candidacy.

Integrity & Fairness : To maintain a fair and equitable hiring process for all candidates we require that interviews and exercises be completed without the use of AI-powered tools. We assess candidates based on their direct experience judgment and communication.

Please note : We are not engaging with third-party recruiters or agencies for this role. We kindly ask that you refrain from contacting us regarding recruitment services. Fees will not be paid for unsolicited resumes sent to Forage.

Please note : Forage is unable to provide visa sponsorship for this role. Applicants must have work authorization that does not require visa sponsorship now or in the future.

Key Skills

Organizational Management,Presentation Skills,Agile,SAFe,AWS,Solution Architecture,Conflict Management,Data Management,Scrum,Team Management,Pre-sales,Management Consulting

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 145000 - 165000