Job Details
Job Purpose
The Servers play an integral role in ensuring members and guests have an exceptional dining experience. The ideal candidate is attentive, welcoming, has a sense of urgency, and previous experience working in a fast-paced environment.
Responsibilities
- Greet and seat members and guests
- Take food and beverage orders and accurately input into the point-of-sale system
- Recommend menu items
- Communicate food allergies or special nutrition needs to kitchen staff
- Ensure orders are filled quickly, accurately, and meet quality standards
- Provide attentive service by refilling drinks as needed and checking on the needs of the members and guests while dining
- Promptly address service issues and refer to management when necessary
Qualifications
Minimum of 2 years of experience in a fast-paced, food service environment preferredMust be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state lawAble to work a flexible schedule, perform multiple tasks and prioritize efficientlyCash handling experienceKnowledge of sales techniquesKnowledge of liquor and smoking lawsAbility to determine signs of intoxicationKnowledge of safety policies and proceduresEffective communication skills (written and oral), strong interpersonal and customer service skillsBasic math skills and ability to operate calculator, cash register and / or point of sale systemEducation
High school diploma or equivalent experience preferredSkills / Abilities / Personal Characteristics
Knowledge of Food Service RegulationsVerbal and Written CommunicationBasic MathCustomer ServiceResolve ConflictTeamworkFriendlinessEnergy LevelThoroughnessEfficiencyWorking Conditions
Days and hours of work vary by schedule and business needs.Evening, weekend, and holiday work will be required.While performing the duties of this job, the employee may be required to stand for long periods of time, to walk, read, hear, talk, balance, climb, use hands, use fingers, reach, stoop, kneel, crouch, crawl, smell, taste, push or pull. The employee may be required to lift and carry objects weighing up to 50 pounds. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, color vision and the ability to adjust focus.Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state and / or local law.
