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Property Manager - Homeowners Association
Property Manager - Homeowners AssociationNPAworldwide • Williamsville, New York, USA
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Property Manager - Homeowners Association

Property Manager - Homeowners Association

NPAworldwide • Williamsville, New York, USA
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Job Title : Property Manager – Homeowners Association (HOA)

Location : Williamsville, NY

Employment Type : Full-Time

Reports To : CFO / Owner

Position Summary :

The Property Manager oversees the daily operations, financial performance, and community relations of assigned homeowners association (HOA) properties or condominium complexes. This role ensures that each community is well-maintained, fiscally sound, and compliant with governing documents, state laws, and board directives. The Property Manager serves as the primary liaison between homeowners, vendors, and the HOA Board of Directors.

Key Responsibilities :

Community Management & Operations

  • Manage day-to-day operations of assigned HOA / condominium communities.
  • Conduct regular property inspections to ensure cleanliness, safety, and compliance with association standards.
  • Oversee maintenance and repairs, coordinate with vendors, and ensure timely completion of work.
  • Enforce community rules and regulations per governing documents and board policies.
  • Respond promptly and professionally to homeowner inquiries and concerns.

Board Support & Governance

  • Prepare and distribute meeting agendas, management reports, and financial summaries for Board meetings.
  • Attend board and annual meetings; provide operational updates and recommendations.
  • Assist the Board with policy development, rule enforcement, and long-term planning.
  • Financial Management

  • Assist in preparation and administration of annual operating budgets and reserve studies.
  • Review financial statements, approve invoices, and ensure expenditures align with budgets.
  • Support the Board in monitoring delinquencies and enforcing collection policies.
  • Vendor & Contract Management

  • Solicit bids and negotiate contracts for maintenance, landscaping, and other services.
  • Monitor vendor performance to ensure contract compliance and quality standards.
  • Maintain accurate records of all vendor agreements and insurance certificates.
  • Compliance & Reporting

  • Ensure compliance with state HOA regulations, governing documents, and fair housing laws.
  • Maintain accurate association records including meeting minutes, correspondence, and maintenance logs.
  • Prepare and distribute newsletters, notices, and community communications as directed by the Board.
  • Property Management,budgeting,operations

    Qualifications :

  • Education : Bachelor’s degree, or relevant work experience.
  • Experience : 3+ years of property management experience, or experience managing community associations, condominiums, or similar properties.
  • Skills : Strong organizational and project management skillsExcellent written and verbal communicationBudgeting and financial analysis experienceProficiency with property management software (e.g., TOPS, AppFolio, Buildium)
  • Personal Attributes :

  • Professional demeanor with strong customer service orientation
  • Ability to mediate and resolve conflicts diplomatically
  • Self-motivated, detail-oriented, and able to manage multiple priorities
  • Comfortable working with diverse stakeholders — homeowners, board members, vendors, and staff
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    Property Manager • Williamsville, New York, USA

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