IB Rates US Algo Support

Job Description

Purpose of the role

To effectively monitor and maintain the bank's critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.

Accountabilities

• Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders.
• Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools / metrics to identify, prevent and address potential issues and ensure optimal performance.
• Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing.
• Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes.
• Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management.
• Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues.
• Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur.

Assistant Vice President Expectations

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

Join Barclays as an IB Rates US Algo Support. We are seeking an experienced professional to support algorithmic trading systems, with a focus on backend infrastructure. This role is rooted in a Unix environment and involves building and maintaining systems that require low-latency database solutions. You will have a background in software development and experience in DevOps, particularly within financial services or algorithmic trading support functions. A solid understanding of scripting and automation is essential, along with the ability to work across development and operations to ensure system reliability and performance.

To be successful as a IB Rates US Algo Support, you should have :

Some other highly valued skills may include :

You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

This role is located in New York.

Minimum Salary : $115,000

Maximum Salary : $160,000

The minimum and maximum salary / rate information above include only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.