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Technical Support Associate
Technical Support AssociateInnova Solutions • Plano, TX, United States
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Technical Support Associate

Technical Support Associate

Innova Solutions • Plano, TX, United States
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  • serp_jobs.job_card.full_time
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A client of Innova Solutions is immediately hiring for a Technical Support Associate.

Position type : Full Time, Contract

Duration : 12 months to possible extension

Location : Richardson, TX

As a Technical Support Associate, you will :

  • Perform troubleshooting, maintenance, and repair of electronic, mechanical, and automated manufacturing equipment.
  • Lead or support installation and upgrade of new or existing production equipment.
  • Develop and follow preventive maintenance procedures (including Lockout / Tagout).
  • Use multimeters, current probes, schematics, and technical manuals to diagnose complex issues.
  • Collaborate cross-functionally to ensure factory equipment is safe, reliable, and efficient.
  • Support layout planning, capital equipment procurement, and documentation updates.
  • Participate in call-in and weekend work as required to support critical operations.
  • Follow all OSHA and safety protocols..

The ideal candidate will have :

  • Minimum 5-8 years of hands-on experience in equipment maintenance in a manufacturing / production setting.
  • Strong mechanical aptitude and troubleshooting skills.
  • Experience working with :
  • Automated equipment and control systems
  • High voltage systems (480V, 208V, 110V, and DC voltages)
  • Multimeters, current probes, and diagnostic instruments
  • Ability to work from schematics, technical drawings, manuals, and verbal instructions.
  • Experience interfacing with multi-disciplinary teams and working with minimal supervision.
  • Must be able to work 2nd shift after training, with flexibility for weekends / call-ins.
  • Comfortable working in a high-voltage, hands-on environment-this is not a desk or technician helper role.
  • Associate's Degree in Electronics, Mechanical Technology, or related technical field.
  • Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

    We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW

    Thank you!

    Navya

    3036945491

    navyasree.dakarapu@innovasolutions.com

    PAY RANGE AND BENEFITS :

    Pay Range

  • : $25.00 to $30.00per hour
  • Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
  • Benefits : Innova Solutions offers benefits( based on eligibility) that include the following : Medical & pharmacy coverage, Dental / vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

    ABOUT INNOVA SOLUTIONS : Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

    Recent Recognitions :

  • Named One of America's Best Employers for New Grads by Forbes (2024)
  • Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
  • One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
  • One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
  • Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
  • One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
  • AWS Advanced Tier Services Partner with 100+ certifications
  • Website :

    Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at and earn $250-$1,000 per referral.

    Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us athr@innovasolutions.comor (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics / Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.

    The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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    Technical Support • Plano, TX, United States

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