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UX Analyst (UX Research & Strategy)
UX Analyst (UX Research & Strategy)BTI Solutions • Bellevue, WA, United States
UX Analyst (UX Research & Strategy)

UX Analyst (UX Research & Strategy)

BTI Solutions • Bellevue, WA, United States
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Why work with us?

Proven people.

Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.

Proven process.

Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.

By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.

Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.

Proven results.

More than anything, the biggest difference with BTI Solutions is the one that matters most : bottom-line results.

  • 95% client satisfaction rate - measures client satisfaction vs. expectations.
  • Our clients have worked with us for over 10 years , on average.
  • BTI Solutions counts 4 Global Telecommunication companies as clients.
  • Client referrals are BTI Solutions' largest source of new clients.
  • Google Review 4.4, Facebook Review 4.8

UX Analyst (UX Research & Strategy) AO7167032

Top skills :

1. UX Design & Research Analytical Thinking

2. Strong Communication Skills (Presentation, Cross-functional collaboration, Conflict resolution)

3. Project Management (Ability to coordinate and handle multiple projects and initiatives at a time)

Schedule : Fully onsite

KEY RESPONSIBILITES / REQUIREMENTS

  • Design portfolio required to be considered. Please provide password to your portfolio
  • Not hands-on design role but heavy communication role

    Candidate will be successful in the role if they have :

  • Ability to apply strong critical thinking skills to design critiques and suggest alternative solutions
  • Deep understanding of design, product, UX
  • Ability to accurately identify follow up action items (self-starters)
  • Experience with cross-functional collaboration across multiple teams (R&D, TPM / QA, Sales / Marketing, Legal and more)
  • Skill in managing multiple projects simultaneously
  • Be coachable
  • Great presentation and communication skills
  • Comfort with ambiguity
  • Excellent output
  • About the role

    The Mobile UX team is seeking a highly motivated UX analyst with strong project management skills. The candidate should possess comprehensive knowledge of the design cycle from research, requirements gathering, to design iteration, validation, and QA. In the role, the candidate will own the UX design aspect of a product's development process. They will review and analyze the latest UX, deliver UX feedback with alternative designs to designers, and lead communications with North American mobile carriers as well as teams. In addition, they will be responsible for tracking, managing and resolving any UX related issues raised during the lifecycle of the product.

    The candidate should possess a keen eye for good UX design with an ability to spot issues and generate ideas for improvement. The candidate will maintain quality from a project execution perspective, with the ability to identify risks and provide tactical support wherever appropriate. They will need to be aware of a project's schedule well-being and risks at all times, manage meetings, anticipate roadblocks, and keep stakeholders updated with a project's status. The candidate is expected to have excellent written and verbal communication to effectively communicate across multiple divisions and teams.

    Responsibilities

  • Communicate device UX with carriers, gather feedback, work closely with designers in S. Korea to enhance device experience.
  • Review and analyze UX in early phases of development and deliver relevant feedback.
  • Communicate and cooperate with counterparts of internal teams such as product design, research, engineering, and marketing as well as external partners, such as telecommunication operators and external consultants.
  • Ensure that the UI development results meet market (consumer) demand, technical specifications, and carrier requirements.
  • Analyze UX of competing mobile devices as well as market trends in mobile UX.
  • Conduct design research and propose new concepts with mockups.
  • Conduct group usability studies and document results and analysis of the studies.
  • Qualifications

  • 3+ years of industry experience or 1+ years with a master's degree required. Master degree preferred in Human factors, Human computer interactions, Interaction Design, Usability engineering, Computer Science, Psychology, Information Technology.
  • Deep knowledge of application architecture basic concepts, software design process, and UI / UX design deliverables.
  • Experience in designing Mobile application and involvement from research to delivering design artifacts
  • Strong time and project management skills under tight deadlines managing multiple projects at the same time.
  • Experience working with cross-functional teams reporting to multiple stakeholders.
  • Excellent verbal and written communication and presentation skills.
  • Comfortable with ambiguity and strong ownership
  • Design, research experience is required.
  • Working knowledge of usability testing
  • Knowledge / experience in working with design and communication tools : Adobe, Sketch or other prototyping tools. skilled in Microsoft Office (PowerPoint, Excel, Word.)
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