Quality Assurance Manager
Manage quality programs, policies, practices, and resources.
Serve as organizational leader to facilitate accreditations survey activities, survey preparations, survey leadership and survey follow-up and completion to ensure organizational accreditation.
Develop comprehensive approach to achieve external standards for quality, safety, and reliability including data management and outcomes reporting.
Aggregate data, provide reports / graphs to management, and participates in audits of departments / processes for compliance with regulatory and accreditation requirements.
Lead communication, networking, and knowledge transfer of accreditation and regulatory information and data outcomes across the health system.
Manage staff relations including performance management, staff satisfaction, and conflict management.
Perform and oversee scheduling, recruitment, and payroll.
Licensure / Certification / Registration : Quality Professional preferred. Risk Management preferred.
Education : High School diploma equivalency with 3 years of cumulative experience OR Associate's degree / Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required. 3 years of leadership or management experience preferred.
Additional Preferences : Master's degree in Health-care Administration, Health-care Informatics, or related field; Clinical license (e.g., RN, LPN) is a plus; 5+ years of experience in health-care quality, population health, or value-based care, with at least 1-2 years in a supervisory or team lead role; Experience working within a health system, ACO, CIN, or integrated delivery network; Familiarity with tools such as Cerner, Tableau, or Power BI; Strong understanding of quality measurement frameworks (e.g., HEDIS, Stars, QPP / MIPS, ACO eCQM measures); Experience working with payer data, EHR systems, and performance reporting; Proven ability to lead cross-functional initiatives and drive performance improvement; Demonstrated experience developing efficient operational work-flows, especially around medical record retrieval; Excellent interpersonal, communication, and analytical skills.
Ascension St. John has been serving Northeast Oklahoma with compassionate, personalized care since 1926. Join more than 7,000 associates and find a rewarding healthcare career at one of our 6 hospitals and numerous other sites of care. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex / gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.
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Quality Manager • Tulsa, OK, US