Data AnalystPacer Group • Irwindale, CA, United States
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Data Analyst
Pacer Group • Irwindale, CA, United States
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Job Title : Data Analyst
Job Location : Irwindale CA 91702 / Hybrid in office 2 days on Wed & Thurs
Job Duration : 18 Months
Job Summary :
This position will play a key role in managing customer enrollment and payment operations for Flexible Pricing Rate Pilot, as well as conducting additional reporting.
This position is responsible for receiving and validating enrollment forms from account managers, submitting eligible customers to a third party supplier for enrollment, and confirming enrollment status back to stakeholders.
The role also includes overseeing manual enrollment processes for Automation Service Providers, maintaining detailed metrics on enrollment activity (e.g., number of customers, MW enrolled, benefiters vs. non-benefiters), and tracking billing status.
This role will also manage manual customer payments and facilitate payments to contractors and other third parties.
Required Skills :
BA / BS Degree in Business, Economics, Marketing, or related discipline
Four or more years of experience with business analysis
Proficiency with analytical tools such as Excel, Access or other similar tools for tracking and reporting
Ability to understand and conduct payment processing and reconciliation
Ability to follow and improve upon business processes
Strong attention to detail to validate information on forms is correct
Experience with manual data entry
Ability to coordinate with internal teams and external stakeholders
Excellent written and verbal communication skills
Strong organizational and time management skills to handle high-volume tasks during ramp-up periods
Desired Skills :
Experience with customer programs and billing in a utility or similarly regulated environment
Familiarity with SAP
Experience using advanced analytical tools such SAS, Power BI or other similar tools.
Experience working with budgets.
Experience creating and using pivot tables, charts, and graphs and the ability to work with larger datasets (e.g., containing data for several hundred thousand accounts).
Proficiency identifying trends in complex data and arriving at solutions rooted in information.
Comfort working in a fast-paced, deadline-driven environment
Demonstrates strong ethics, influence and negotiation, leadership, interpersonal skills, communication, and the ability to effectively manage stress and engage in continuous learning
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Data Analyst • Irwindale, CA, United States
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