Job Title
Retail, Store Ops
Job Description
DUTIES AND RESPONSIBILITIES : Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service. Assists customers by making product suggestions. Makes intercom announcements. Engages in suggestive selling and other sales techniques via telephone, in-store intercom and one-on-one customer interaction. Answers and responds to incoming calls appropriately. Receives and appropriately resolves customer complaints and reports to Store Director as needed. Assists with planning daily operation and monitoring production process following company procedures and profitability. Trims, cuts, wraps, trays, displays and waters produce. Builds produce displays, rotates and discards outdated or spoiled product. Ensures cleanliness of work area and department. Implements effective promotional and seasonal displays. May be responsible for the operation and maintenance of the Salad Bar (where applicable) and Fresh-Made. Ability to follow and maintain department standards and requirements such as Fresh Made and product freshness. Monitor employees' productivity and assist with evaluate their overall performance. Assists with scheduling employees to ensure adequate coverage and service levels. Specific knowledge of duties performed by all department employees; including but not limited to opening and closing duties. Working knowledge of company policies and guidelines as outlined in the Albertsons / Tom Thumb Employee Handbook. Responsible for insuring proper code dating for all products within the department are being enforced. Assists with physical inventory taken every 4 weeks. Assists with controlling inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to division directives. Stocks and rotates product. Maintains and organizes produce cooler. Controls shrink and cost. Implements correct product preparation techniques. Uses and operates related equipment such as pallet jack, hand truck, scissors, knives, safety cutters and Sterilox machine. Performs receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortage, stocking and rotating product. Adheres to product temperature and storage guidelines and follows proper packaging techniques. Processes administrative paperwork and maintains accurate department records. Assists with accurately completing, maintaining and monitor daily log sheet, Fresh Made Production Chart, sales and labor and other required paperwork and logs. Ensures that proper temperature levels for product are maintained.
Pay Transparency : Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and / or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay
Assistant Produce Manager • Arlington, TX, US