Nordic Speaking Customer Service for Pharmaceuticals industry

Nordic Speaking Customer Service Representative

Patrique Mercier Recruitment is on the lookout for a talented Nordic Speaking Customer Service Representative to join a leading player in the Pharmaceuticals industry. This role involves providing exceptional customer service, addressing inquiries regarding pharmaceutical products, and ensuring that customers receive the highest level of support. If you are fluent in a Nordic language and are passionate about making a difference in the healthcare sector, this opportunity could be your pathway to a rewarding career while embracing cultural and professional growth. Join us at Patrique Mercier Recruitment, a project owned by The House of Mercier, where we believe in empowering individuals to achieve their career aspirations while thriving in diverse environments.

Responsibilities

• Assist customers with inquiries related to pharmaceutical products and services.
• Provide accurate information about product availability, usage, and side effects.
• Handle customer complaints and ensure timely resolution to maintain satisfaction.
• Collaborate with cross-functional teams to improve customer service processes.
• Maintain up-to-date knowledge of pharmaceutical products and industry trends.
• Utilize customer service software to track inquiries and document interactions.
• Participate in training and development sessions to enhance customer service skills.