Property Manager

Property Manager

Your ideas. Your development. Your experience.

We take care of you, so you can take care of our residents, properties and clients.

Property management may be our business, but people are our passion.

Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.

Physical wellness : Medical, dental, vision, and mental health coverage options.

Financial wellness : Competitive pay plus basic life insurance and matching 401K contributions.

Mental and emotional wellness : Generous time-off plan includes 10 paid holidays including a community service day and your birthday.

Perks and more : Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we're just getting started.

About the property manager position :

The property manager is responsible for the overall operations of the property. This includes ensuring efficient operations, overseeing supplier contracts, maintenance, lease administration, and monthly reporting. This position also creates a positive experience for the residents, associates, and clients.

Manage the day-to-day operations of the property including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, rent collection and delinquency management), property P&L, and property marketing in accordance with company standards

Responsible for meeting client expectations and providing an excellent customer service experience.

Responsible for recruiting, interviewing, corrective feedback, and hiring

Create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development

Responsible for executing the strategic marketing plan to attract and retain residents

Understand the operations guidelines established within the property management agreement

Respond to resident complaints and issues and serve as liaison to residents and the corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations

Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks

Organize and implement site natural disaster and emergency evacuation plans

Manage the property and associate safety records, property loss claims, and risk management initiatives

Other duties as assigned

Education and Experience :

High school diploma is required. Bachelor's degree is preferred

Two to three years of experience in property management is required

One to two years of direct management experience is required

Knowledge of resident rental lifecycle activities is required

Real estate license is preferred or may be required in some locations

Knowledge of Salesforce.com is preferred

Prior experience in Yardi Voyager or another equivalent system is preferred

Skills and Requirements :

Very strong organizational and time-management skills

Strong interpersonal skills to effectively and sensitively communicate with all levels of management

Intermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel

Sensitivity to confidential matters is required

Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency

Ability to relay technical concerns with adequate detail, quickly and accurately

Capability to read, write, comprehend, and converse in English

Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system

Excellent customer service and interpersonal skills with the ability to relate to others

Ability to cope with and defuse situations involving angry or difficult people

Must maintain a valid driver's license, clean driving record, and current auto insurance is required

Our Core beliefs :

Put people and partnerships first

Empower associates

Focus on solutions

Champion ideas that accelerate success

Deliver proof over promises

Experience our award winning culture :

Top 15 national finalist on the Best Places to Work Multifamily

Certified as a Great Place to Work since 2017

Listed as one of the Best Workplaces in Real Estate

Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal

Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List

We're a fast-growing property management company with new opportunities popping up daily.