Job Description
Join a healthcare office delivering warm, efficient check-in / out and exceptional service. You'll be the first impression-verifying insurance, managing schedules, and keeping patient flow smooth and compliant.
What you'll do
- Welcome patients, manage check-in / out, verify demographics & insurance, collect co-pays.
- Prepare / scan IDs, insurance cards, and forms; maintain accurate EHR charts.
- Answer phones, schedule / reschedule, manage reminders, route messages.
- Support front office operations and the Office Manager (records, filing, new chart setup).
- Help room patients as needed; maintain clean, organized reception and common areas.
- Follow PPE, sanitation, and privacy protocols.
Required
MediClear (or equivalent HIPAA compliance certification).High school diploma or equivalent.Proficiency with Word & Excel; comfort with EHR / medical software.Polished communication, customer service mindset, dependable and organized.Preferred
Medical front office / dermatology experience and familiarity with medical terminology & insurance.Bilingual a plus.