Senior Staff Fraud and Risk Analyst

Senior Staff Analyst

Join the Intuit Fintech Fraud Policy team as a Senior Staff Analyst leading our fight against Account Takeover (ATO) across the Small Business and Self-Employed Group (SBSEG) Money portfolio. Our products, including Payments, Payroll, Capital, Bill Pay, and Banking, are critical to the success of millions of small and mid-size businesses. ATO represents a significant and evolving threat, impacting both our customers (merchants) and their end-users (buyers, employees, payees). This high-visibility role requires a deep subject matter expert to own the end-to-end strategy, detection, and mitigation of ATO fraud across this diverse and vital product suite.

Responsibilities

• Own the End-to-End ATO Strategy : Develop, refine, and drive the comprehensive ATO prevention and detection strategy for all SBSEG Money products, balancing risk mitigation with customer experience.
• Lead ATO Detection & Policy Implementation : Design, implement, tune, and monitor sophisticated ATO detection policies leveraging a diverse toolkit, including machine learning models (both supervised and unsupervised), third-party vendor solutions (e.g., behavioral analytics, device intelligence), and adaptive step-up authentication strategies (MFA, OTP, biometrics).
• Deep Domain Expertise & Trend Analysis : Serve as the primary subject matter expert on ATO typologies, including sophisticated scams and social engineering tactics. Continuously analyze internal data and external intelligence to identify emerging ATO trends and proactively adapt our defenses.
• Cross-Functional Leadership : Partner closely with Data Science, Product Management, Engineering, Risk Operations, and Trust & Safety teams to build and deploy robust, scalable ATO solutions. Influence product roadmaps to incorporate necessary security features.
• Performance Monitoring & Reporting : Define, track, and report on key ATO risk KPIs (e.g., detection rates, loss impact, customer friction). Communicate strategy, performance, and emerging threats clearly to senior leadership.
• Incident Response : Play a key role in analyzing and responding to ATO incidents, ensuring swift mitigation and effective post-mortem analysis to inform future strategy.

Qualifications

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs.