Automotive Service Advisor

Germain Land Rover Louisville

Automotive Service Advisor

Louisville KY

At Germain our mission is to attract develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason one customer at a time.

As a Service Advisor you will own thecustomer experience in the service lane and are the first point of contact for the client as it relates to their vehicle status repairs and diagnostics. Well-versed in product offerings inventory needs technician scheduling and customer service.

Responsibilities :

Answerservice calls set and confirmappointments

Writerepair orders

Act as a liaison between the technician and customer

Assistyour client through the service process.

Collaborate with various team members for loaner availability proper warranty processing and disclosure

Qualifications :

At least 2 years ofexperience

Strong record of positive customer satisfaction results

Organized and friendly personality

Fantastic communication skills with your customers

Professional personal appearance

Team oriented and self-motivated

Able to work with little supervision

Clean driving record

Germain Offers :

Comprehensive Coverage & Health Dental and Vision Insurance

401(k) Savings Plan with Employer Match

Paid Vacation / Company Holidays

Competitive Wage Plans

Ongoing Professional Development and Internal Promotions

Company Outings and Activities

Employee Discounts

Whether youre an industry veteran or looking to begin your career in the exciting fast-paced world of automotive retail well provide you with the tools training and opportunities to help you succeed.

For immediate consideration visit u s at .

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience :

Unclear Seniority

Key Skills

Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service

Employment Type : Full-Time

Experience : years

Vacancy : 1