Talent.com
Email Administrator (Entry Level) GoTickets
Email Administrator (Entry Level) GoTicketsSkybox Capital • Chicago, Illinois, USA
Email Administrator (Entry Level) GoTickets

Email Administrator (Entry Level) GoTickets

Skybox Capital • Chicago, Illinois, USA
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Email Administrator Transactional Communications (Entry-Level)

Location : Chicago IL

Reports to : Director of Contact Center Automation

Company : GoTickets - A Skybox Capital Company

About Us

At GoTickets we connect fans to the experiences they love from concerts and theater to sports and live events across the globe. GoTickets is a leading ticket marketplace offering access to thousands of events worldwide.

Our team blends decades of experience in online marketplaces with cutting-edge data and marketing technology. Were continuously evolving combining the energy of a startup with the stability of an established brand. If youre passionate about digital performance data and driving measurable impact wed love to meet you.

Overview

We are looking for a highly organized detail-oriented Entry-Level Email Administrator to support the creation and maintenance of transactional email communications for our e-commerce business. This role focuses on building and updating email templates configuring basic triggering logic inside our ERP system and helping ensure that our automated messages are accurate timely and useful for both customers and internal teams.

This is an excellent opportunity for someone early in their career who enjoys problem-solving working with structured rules and learning how business systems communicate with customers. Training will be provided and the role offers meaningful growth in email automation ERP workflows and digital operations.

Key Responsibilities

Email Template Support

  • Create and update transactional email templates (order confirmations delivery updates account notifications etc.) using provided brand guidelines.
  • Ensure content is accurate easy to understand and helpful to customers.
  • Assist with proofreading and quality checks before emails are released.

Trigger Logic Configuration (ERP)

  • Learn to configure and update basic triggering rules in the companys ERP system that determine when emails send.
  • Follow established workflows and documentation to ensure accuracy.
  • Participate in testing to confirm that trigger logic works as expected.
  • Escalate any issues or unexpected outcomes to senior team members or technical staff.

    • Documentation

  • Maintain clear simple documentation of :

    • Email templates and their purpose

  • Triggering rules
  • Configuration changes
  • Data fields used in emails
  • Keep documentation up to date as templates and processes evolve.

    • Analysis & Improvement Assistance

  • Review basic email performance metrics (open rates bounce rates etc.) and flag anything unusual.
  • Support efforts to make emails more effective and reduce customer confusion.
  • Contribute ideas for improving clarity layout or workflow logic.

    • Cross-Functional Collaboration

  • Work closely with customer service operations and product teams to understand template needs.
  • Assist with small updates requested by internal stakeholders.
  • Learn how email workflows support overall business processes.

    • Qualifications : Required

  • Strong attention to detail and ability to follow structured processes.
  • Comfort working with rule-based logic or conditional statements (no coding required but logical thinking is important).
  • Strong written communication skills.
  • Ability to stay organized when managing multiple templates and small projects.
  • Eagerness to learn ERP systems workflows and email operations.

    • Preferred (Not Required)

  • Exposure to email platforms automation tools or template systems (e.g. experience from internships school projects or personal work).
  • Basic familiarity with HTML for email formatting.
  • Interest in e-commerce operations or digital communications.
  • Any experience with documentation or process tracking.

    • Traits for Success

  • Curious and willing to learn new systems and concepts.
  • Enjoys solving small logical or workflow puzzles.
  • Works carefully checks details and asks questions when unsure.
  • Organized and able to keep documentation clear and updated.
  • Takes pride in helping produce accurate helpful customer communications.

    • Key Skills

    Databases,Computer Hardware,Typing,Microsoft Office,Data Entry,Computer Skills,Microsoft Word,Office Experience,10 Key Calculator,Microsoft Excel,Order Entry,Word Processing

    Employment Type : FULL_TIME

    Experience : years

    Vacancy : 1

    serp_jobs.job_alerts.create_a_job

    Entry Level • Chicago, Illinois, USA

    Job_description.internal_linking.related_jobs
    Travel MRI Tech - $2,076 to $2,302 per week in Zion, IL

    Travel MRI Tech - $2,076 to $2,302 per week in Zion, IL

    AlliedTravelNetwork • Zion, IL, US
    serp_jobs.job_card.full_time
    AlliedTravelNetwork is working with LRS Healthcare to find a qualified MRI Tech in Zion, Illinois, 60099!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 2...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Instructional Assistant - Immediate Start

    Instructional Assistant - Immediate Start

    ZenEducate • Highland Park, IL, US
    serp_jobs.job_card.full_time
    Limited Positions - Now hiring for the 2025–2026 school year.We're hiring now! Zen Educate is looking for Para Educators. You'll grow your skills, gain meaningful experience, and work ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    OCPA • Winthrop Harbor, Illinois, us
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Work from Home / Online Opportunity - Part-time with Flexible Scheduling & No Experience Necessary!

    Work from Home / Online Opportunity - Part-time with Flexible Scheduling & No Experience Necessary!

    HomeJobFinder • Zion, IL
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Hadoop Administrator (W2, Hybrid Chicago)

    Hadoop Administrator (W2, Hybrid Chicago)

    TEKsystems • Chicago, IL, United States
    serp_jobs.job_card.full_time
    This role is 3 days hybrid in Chicago IL •.Hadoop Admin Experience : Deployments, batch jobs, Hive and Kafka all within Hadoop. Devops Experience : OpenShift, Jenkins and python- Azure experience is a ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_hour • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Office Administrative Coordinator

    Office Administrative Coordinator

    ImmersiveTouch • Chicago, IL, US
    serp_jobs.job_card.full_time
    ImmersiveTouch is a fast-growing medical device company transforming surgical planning through virtual and augmented reality (VR / AR) and precision 3D printing. Our technology empowers surgeons to vi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customs and Border Protection Officer - Entry Level

    Customs and Border Protection Officer - Entry Level

    U.S. Customs and Border Protection • Highland Park, IL, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Entry Level Data Analyst, application via RippleMatch

    Entry Level Data Analyst, application via RippleMatch

    Ripplematch Internships • Chicago, Illinois, United States
    serp_jobs.job_card.full_time
    This role is with RippleMatch's partner companies.RippleMatch partners with hundreds of companies looking to hire top talent. RippleMatch is your AI-powered job matchmaker.Our platform brings opport...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Work from Home - Online Product Support (Entry Level)

    Work from Home - Online Product Support (Entry Level)

    GLOCPA • Tinley Park, Illinois
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Side Hustle Evaluator - Flexible Online Gig Work

    Remote Side Hustle Evaluator - Flexible Online Gig Work

    Finance Buzz • Sheridan, Illinois, US
    serp_jobs.filters.remote
    serp_jobs.job_card.temporary
    Are you looking to earn extra income from the comfort of your home? We're seeking motivated individuals to explore and test a variety of remote side hustle opportunities featured on FinanceBuzz.Thi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Cath Lab Tech in Zion, IL - $12916 / month

    Travel Cath Lab Tech in Zion, IL - $12916 / month

    Vetted Health • Zion, IL, United States
    serp_jobs.job_card.temporary
    Job Opportunity : Cath Lab Tech.Location : Pleasant Prairie, Wisconsin.Provides specialized healthcare services in a clinical setting. Works collaboratively with healthcare team members.Maintains prof...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Remote Data Entry Keyers (Administrative and Support and Waste Management and Remediation Services) - AI Trainer ($40-$70 per hour)

    Remote Data Entry Keyers (Administrative and Support and Waste Management and Remediation Services) - AI Trainer ($40-$70 per hour)

    Mercor • Hammond, Indiana, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Mercor is recruiting • •Data Entry Keyers who work in the Administrative and Support and Waste Management and Remediation Services • • as independent contractors working on a research project • •for on...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Entry Level Insurance Sales - Completed Training Required

    Entry Level Insurance Sales - Completed Training Required

    Platinum Supplemental Insurance • Hammond, Indiana
    serp_jobs.job_card.full_time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Nurse RN - Endoscopy - $1,996 to $2,196 per week in Highland Park, IL

    Travel Nurse RN - Endoscopy - $1,996 to $2,196 per week in Highland Park, IL

    TravelNurseSource • Highland Park, IL, US
    serp_jobs.job_card.full_time
    TravelNurseSource is working with Titan Medical Group to find a qualified Endoscopy RN in Highland Park, Illinois, 60037!. Travel Nurse RN - GI / Endoscopy.Highland Park, IL, United States.Titan Medic...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel MRI Tech - $2,076 to $2,302 per week in Zion, IL

    Travel MRI Tech - $2,076 to $2,302 per week in Zion, IL

    AlliedTravelCareers • Zion, IL, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified MRI Tech in Zion, Illinois, 60099!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 2...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    2026 Cybersecurity Consultant Entry Level Staff

    2026 Cybersecurity Consultant Entry Level Staff

    Plante Moran • Chicago, IL, United States
    serp_jobs.job_card.full_time
    Our "we-care" culture is more than just a motto; it's a promise.From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Veeva RIM Administrator

    Veeva RIM Administrator

    Syneos Health / inVentiv Health Commercial LLC • Chicago, IL, United States
    serp_jobs.job_card.full_time
    Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Entry-Level Currency Trader

    Remote Entry-Level Currency Trader

    Maverick Currencies • Chicago, IL
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    Top-ranked proprietary trading firm, Maverick Currencies, is searching for entrepreneurially-minded, profit-driven people to be trained in the art and science of proprietary trading in its online c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted