Housekeeping Manager - C. Baldwin, Curio Collection by HiltonSage Hospitality Group • Houston, TX
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Housekeeping Manager - C. Baldwin, Curio Collection by Hilton
Sage Hospitality Group • Houston, TX
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job_description.job_card.job_descriptionSupport the Housekeeping Director in overseeing the daily operations of the operations department. Assist in managing and leading a team of housekeeping staff, ensuring adherence to Hilton brand standards. Help ensure monthly department meetings and daily huddles are conducted. Assist with planning of staff events and take initiative in employee recognition. Help create a warm and welcoming environment for all, but especially our Heart of House staff! Collaborate with the Housekeeping Manager to establish and implement efficient cleaning processes and procedures. Conduct regular inspections to maintain quality control, identify areas for improvement, and take corrective actions. Assist with housekeeping inventory management, ordering supplies, and monitoring cost control. Coordinate with other hotel departments to meet guest needs and exceed their expectations. Participate in training and mentoring of housekeeping staff to foster their professional growth and development. Handle guest inquiries and requests related to housekeeping services with efficiency and courtesy. Assist in addressing and resolving guest concerns and issues promptly. Ensure strict compliance with all safety and sanitation regulations. Additonal duties on an as-needed basis Minimum of 1 year of housekeeping experience in a luxury hotel or upscale establishment At least 2 years of leadership or supervisory experience in housekeeping Strong knowledge of housekeeping best practices, procedures, and cleaning techniques Excellent leadership, communication, and interpersonal skills Ability to thrive in a fast-paced, guest-focused environment. Keen attention to detail and a commitment to maintaining impeccable cleanliness. Flexibility to work various shifts, including weekends and holidays. Proficiency in housekeeping management systems and ONQ software Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area. Bending / kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes. Ability to communicate with guests, housekeepers / main linen room attendant, supervisor. Ability to assess required reaction to meet standards. Mobility -movement to reach all areas of responsibility to include : shelves, windows, ledges, pipes, under and around furniture. Continuous standing -continuously standing and / or walking to accomplish all that is required for position. Climbing stairs Comprehensive health and dental insurance 401(k) retirement savings plan Paid time off and holidays. Career advancement opportunities Employee discounts on Hilton stays. Tuition Reimbursement… and much more!
Job Overview
Join us at the beautiful C. Baldwin Hotel, Curio Collection by Hilton, as a Operations Manager and play a key role in maintaining the highest standards of cleanliness and guest satisfaction. We are seeking a skilled professional with a minimum of 1 year of housekeeping experience and at least 2 years of leadership experience. If you are passionate about ensuring our guests experience the epitome of luxury and comfort, we invite you to apply.
- Housekeeping experience is preferred
Responsibilities
Qualifications
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
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