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Medical Assistant

Medical Assistant

Pacific Cardiovascular AssociatesLos Alamitos, CA, US
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Job Description

Job Description

Job Summary :

The Cardiology Medical Assistant provides direct quality care and treatment to patients requiring Cardiovascular-related services. Promotes patient’s physical comfort and provides emotional support to the patient and family.

Responsibilities :

  • Responds to all calls in a professional manner.
  • Takes accurate messages and ensures delivery to appropriate personnel.
  • Documents telephone contacts per policies and procedures.
  • Competently relays phone messages regarding symptomatic patients, ensuring legibility and accuracy.
  • Refers telephone messages to appropriate personnel.
  • Facilitates provider assessments by gathering information according to established policies and procedures.
  • Previews medical records (M.R.) charts prior to appointments, ensuring all pertinent records are included.
  • Monitors patient status during specialized procedures and gathers relevant data.
  • Documents appropriate patient care information in the M.R. chart and maintains it.
  • Administers medication, treatments, and tests as ordered, adhering to state statutes and policies.
  • Acts as a patient advocate in coordinating and delivering quality care.
  • Consistently strives to meet patient expectations for service, ensuring comfort and safety.
  • Completes patient teaching using established protocols as required.
  • Facilitates communication and team involvement among providers, staff, patients, and service partners.
  • Shares information timely and accurately.
  • Adheres to all organizational policies and procedures, including safety and confidentiality standards.
  • Pursues professional development and supports staff training.
  • Reviews and complies with the Code of Business Conduct and all applicable policies, laws, and regulations.
  • Participates in quality management activities.
  • Assists with projects as assigned by the supervisor

Qualifications :

  • High School Diploma or GED (required)
  • Completion of a Medical Assistant training program (preferred)
  • Basic Life Support Certification (required)
  • 2-4 years of related experience (preferred)
  • Strong organizational, project, and time management skills
  • Excellent customer service and interpersonal communication
  • Proficiency with Microsoft Office and general PC use
  • Knowledge of medical terminology and electronic medical records
  • Bilingual (preferred)

    • Physical Requirements

  • Prolonged sitting at a computer.
  • Extensive telephone use and multitasking ability.
  • Detail-oriented date processing for extended periods.
  • Ability to lift light objects and retrieve files.
  • Effective Verbal Communication

    • Pay Range : $22.00 - $28.00 (DOE)

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    Medical Assistant • Los Alamitos, CA, US