Claims Consultant - Environmental and Mass Tort

JOB DESCRIPTION

Job Description

Performs a combination of duties in accordance with departmental guidelines :

• Manages an inventory of highly complex commercial litigation with large exposures that require a high degree of technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, which may include pursuit of risk transfer, extensive negotiations, and management of complex litigation.
• Investigates and analyzes policy language in order to recommend and prepare coverage determinations.
• Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively with insureds, claimants, and business partners.
• Provides timely updates and responds promptly to inquiries and requests for information.
• Sets and manages timely and adequate reserves considering coverage, liability, and damages.
• Moves claims to closure with a high degree of independence and proactive claim handling and by collaborating with internal and external business partners, as appropriate, to develop, own, and execute a claim resolution strategy.
• Keeps leadership informed of significant risks and losses by projecting exposure and completing loss summaries and similar reporting.
• Prepares and presents claim status and evaluation to leadership.
• Maintains subject matter expertise and ensures compliance with state / local regulatory requirements.
• Mentors, guides, develops, and delivers training to less experienced Claim Professionals.

May perform additional duties as assigned.

Reporting Relationship

Typically Managing Director or above

Skills, Knowledge & Abilities

Education & Experience

The National base pay range for the Claims Consultant – Environmental and Mass Tort role is $120,000 to $164,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.