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Client Care Coordinator

Client Care Coordinator

A Better Solution In Home Care TulsaBixby, OK, US
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Overview

We are seeking a dedicated and organized Care Coordinator to join our team. The ideal candidate will play a crucial role in ensuring that clients receive the highest quality of care by coordinating their care services effectively. This position requires strong communication skills, attention to detail, and a solid understanding of in-home senior care. Experience in a private duty home care is required.

Responsibilities

  • Serve as the primary point of contact for clients, addressing inquiries and providing information about services.
  • Coordinate client appointments, ensuring timely scheduling and follow-ups.
  • Maintain accurate cllient records and documentation in compliance with privacy regulations.
  • Collaborate with healthcare professionals to facilitate client care as needed.
  • Assist with administrative tasks such as filing, data entry, and managing office supplies.
  • Monitor clients care and communicate updates to relevant family and / or healthcare providers.
  • Provide caregiving when needed.
  • Answer calls after hours from current clientele or potential new clients and the caregiving staff to ensure effective communication.
  • Compliance with state regulations.

Qualifications

  • Previous experience in a home care office is highly desirable.
  • Previous caregiving experience is required.
  • Familiarity with home care and caregiving terminology and administrative support functions is essential.
  • Strong organizational skills with the ability to manage multiple tasks efficiently.
  • Excellent verbal and written communication skills to interact effectively with clients and staff.
  • Proficient in using office software and electronic health record systems.
  • Ability to work independently as well as part of a collaborative team environment.
  • Join us in making a difference in our patients' lives by providing exceptional care coordination!

    Job Type : Full-time

    Expected hours : 45 – 50 per week

    Benefits :

  • Employee discount
  • Paid time off
  • Paid training
  • Referral program
  • Schedule :

  • Monday to Friday
  • On call
  • Weekends as needed
  • Work Location : In person
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    Client Care Coordinator • Bixby, OK, US