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MH Loan Servicing Coordinator
MH Loan Servicing CoordinatorFirstBank • Knoxville, TN, United States
MH Loan Servicing Coordinator

MH Loan Servicing Coordinator

FirstBank • Knoxville, TN, United States
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Description

Position Overview

This role is integral to supporting the Loan Servicing Operations team and offers an excellent opportunity to develop expertise in financial processes and the Manufactured Housing Industry . The position requires a high level of accuracy, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

  • Payment Processing : Accurately post and reconcile customer payments, ensuring timely application to loan accounts and resolving discrepancies promptly.
  • Daily Balancing and Reconciliation : Perform end-of-day balancing of payment batches and reconcile accounts to maintain financial integrity and compliance.
  • Loan Maintenance : Update and maintain loan records, including changes to borrower information, payment schedules
  • Cross-Training and Backup Support : Learn multiple operational functions to provide coverage and maintain continuity during staff absences.
  • Special Projects : Assist with department initiatives, process improvements, and system enhancements as assigned.

Qualifications

  • High School Diploma or GED required; some college coursework preferred.
  • Proficiency in Microsoft Office Suite (Excel and Word).
  • Strong attention to detail and accuracy in all tasks.
  • Self-motivated with a strong sense of urgency and ability to meet deadlines.
  • Excellent organizational and time management skills.
  • Ability to multi-task and prioritize in a dynamic environment.
  • Strong verbal and written communication skills.
  • Knowledge of manufactured housing or loan servicing is a plus.
  • FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor.FirstBank in an Equal Opportunity Employer, including disability.

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    Loan Servicing • Knoxville, TN, United States

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