Weekend IT Support Technician

A company is looking for a Weekend IT Help Desk Technician. Key Responsibilities Act as the first point of contact for IT-related issues reported by users during weekend shifts Diagnose, troubleshoot, and resolve technical problems related to hardware, software, and network connectivity Assist with user account management tasks and document support requests accurately Required Qualifications Proven experience in help desk or technical support roles Familiarity with common operating systems such as Windows and macOS Strong troubleshooting skills for hardware, software, and networking issues Basic knowledge of Active Directory and user account management Availability to work weekends with flexibility for occasional extended hours