Surety Bond Account Manager

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary :

This position will assist customers in identifying and providing for their bond needs. This position works directly with the client, Producers, and Surety Company representatives in handling the execution of all types of surety bonds.

Responsibilities :

Operations administration

Maintain and update client financial and bond files

Receive and dispatch correspondence promptly

Review Contracts and Bond forms and extract relevant information

Ensure the accuracy bid and final bond request

Prepare bid and final bonds

Frequently Keep client updated on request status

Process final close-outs for premium audits

Act as liaison with surety companies and maintain surety relationships

Act as liaison with clients and client staff

Assist Producers

Assist other team members

General Administration

Prepare routine / follow-up correspondence – paper and electronic

File

Draft and / or send correspondence

Prepare overnight packages and receipts

Answer the telephone and respond to voice messages

Assist in mailings

Other administrative support, as directed

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Requirements :

Technology Skills Required :

Proficiency in Microsoft Office 365 applications (Word, Excel, PowerPoint, Outlook, etc.)

Applied EPIC experience

SurePath / Tinubu or similar surety bonding software experience

Other Qualifications :

Attention to detail and commitment to a high level of accuracy

Able to work independently with a high degree of interaction with team members

Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance

Demonstrate excellent time management and prioritization skills

Ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information

Maintain a professional demeanor and positive attitude

Ability to pass a clerical assessment

Able to pass drug and background checks

Punctual

Good team skills, works well with colleagues and peers

Self-starter

Basic math skills

Strong organizational skills

Professional appearance

Education and Experience :

Required Qualifications :

Must hold Florida Property & Casualty insurance license

Prior experience in surety bonds

High school diploma or equivalent

Preferred Qualifications :

Prior bookkeeping and / or accounting experience

Prior customer service in banking or insurance

Prior paralegal experience

College experience

Benefits and Perks :

Competitive compensation

Generous vacation policy, paid holidays, and paid sick time

Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)

Company-paid Short-Term and Long-Term Disability Insurance

Company-paid Group Life insurance

Company-paid Employee Assistance Program (EAP) and Calm App subscription

Employee-paid Pet Insurance and optional supplemental insurance coverage

Vested 401(k) with company match and financial wellness programs

Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options

Paid maternity leave, paid paternity leave, and fertility benefits

Career growth and learning opportunities

…and so much more!

Please note : This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.

At Acrisure, we firmly believe that an inclusive workforce drives innovation, creativity, and ultimately, our collective success.

We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Acrisure also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination.

Acrisure also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email

​ Welcome, your new opportunity awaits you.

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